Starbucks Coffee Company
$ • Coffee Shops
Hours:
1080 S White Rd, San Jose
(408) 258-3890
About Starbucks
Customers' Favorites
Starbucks Reviews
Smile when serving people
Friendly people
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company at this location offers a mix of positive and less favorable experiences. Customers frequently praise the staff for their kindness and dedication. Xavier, a hardworking barista, is recognized for his pleasant attitude and great service, often seen cleaning and working diligently. Andrew, another employee, received high praise for making a birthday drink with care, speed, and friendliness, making the customer's special day memorable. Gabe was also appreciated for helping resolve an online order issue and providing good coffee. Mark impressed a first-time visitor with his personality and skill in making the drinks just as needed.
However, some reviews mention issues with service speed and order accuracy. One customer waited 30 minutes for a latte and suggested ordering online to save time, highlighting slow service and lack of customer service. There are also occasional concerns about order mistakes, such as missing extra syrup or incorrect coffee adjustments, and the need to ask for utensils or other items that are not provided automatically.
Overall, the location is appreciated for its friendly staff and quality drinks, especially during special moments like birthdays. Yet, improvements in speed, order accuracy, and customer service could enhance the experience further.