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“We purchased online 12 piece reg. recipe chicken, picked up, ate 7 pieces at home, and chicken was over done, and crunchy, and did not taste anywhere as good as KFC is. So I returned to KFC location and spoke with Ariana, I expressed my concern, and she asked me what I wanted to replace it with, I said 5 pieces of legs and thighs. She took my bucket of 5 pieces and brought back 12 pieces of legs and thighs in my bucket PERFECTLY DONE. WOW, I said thank you very much, I didn't excpect that. I retain my high regards for KFC taste and service.
Jim from Downey“
“The food was really delicious. The service was unbelievably disrespectful. I had a few customers even tell me that they would not be coming back. The young lady that was taking the order was very disrespectful to everybody and because of that I don’t think they’re gonna get that much service.“