Ugo Santa Monica
$ • Cafe, Ice Cream, Italian
Hours:
1400 3rd Street Promenade, Santa Monica
(310) 393-1113
About Ugo Santa Monica
Customers' Favorites
Ugo Santa Monica Reviews
Share your opinion about Ugo Santa Monica
I asked if I could try the chocolate gelato flavor and The manager, Gabby, literally called me a b**ch. it's wild that she's the manager, I would think this place would do better. I didn't say anything because I was shook lol this lady was sitting down at the register and was so mad she had to get up. Would never come back and I wouldn't recommend anyone come here either.
Still got the lemon gelato though- also wasn't good lol. But yeah crazy experience
I asked if I could try the chocolate gelato flavor and The manager, Gabby, literally called me a b**ch. it's wild that she's the manager, I would think this place would do better. I didn't say anything because I was shook lol this lady was sitting down at the register and was so mad she had to get up. Would never come back and I wouldn't recommend anyone come here either.
Still got the lemon gelato though- also wasn't good lol. But yeah crazy experience
Terrible food and customer service
Menu
Hours
| Monday | 9AM - 9PM |
| Tuesday | 9AM - 9PM |
| Wednesday | 9AM - 9PM |
| Thursday | 9AM - 9PM |
| Friday | 9AM - 9PM |
| Saturday | 9AM - 9PM |
| Sunday | 9AM - 9PM |
People in Santa Monica Also Viewed
Ugo Santa Monica is a charming dessert kiosk located near Santa Monica's parking structure #4, providing a convenient option for a quick treat while exploring the Third Street Promenade. The gelato, though not quite reaching the standards of true Italian gelato, is described as "okay at best," with the hazelnut flavor lacking the depth of roasted notes. However, the cannolis receive high praise, with one reviewer describing them as "FANTASTIC." The establishment has a pleasant indoor-outdoor atmosphere, with small tables allowing customers to sit and people-watch as they enjoy their desserts. The staff is noted as being somewhat "spacey" and lacking in customer engagement, but the overall experience is described as satisfactory, particularly for those seeking a casual, on-the-go dessert option while visiting the popular Santa Monica area. Customers have also enjoyed the delicious Tiramisu, tasty espresso, and a variety of other desserts, gelato, and ice cream offerings. The small shop provides a nice selection of pastries and a fair amount of indoor and outdoor seating, making it a great place for a coffee break and people-watching during a visit to Santa Monica.