Rio's Pizza

$$ • Chicken Wings, Pizza, Italian

Hours:
1949 Durfee Ave, South El Monte
(626) 672-0090

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Reviews for Rio's Pizza

I was excited to try and old Montebello favorite that opened in new store in El Monte. Ordered $65 worth of food and it took over an hour just to get the food. It was dinner hour but the place was less than half full when I got there. At the very least the person taking the order could have warned is of the long wait for food but nothing was ever mentioned. I made a formal complaint with the manager and Nothing was done about it , no apology and no remorse. The food is good but...read full review

I have been coming here since its opening and have always enjoyed it, however, the last two visits I have been very disappointed in the quality of the food. The pizza has been overcooked, the wings are dry and lack flavor. I also noticed the customer service is lacking. The woman working behind the counter was rude and rushed. I think it is time for me to find a new pizza spot.

Terrible service. Manager "Ronnie" was rude and disrespectful to a 30 year customer. Order was over 2 hours late and store still could not offer a reasonable refund, instead, Ronnie cut me off and would not listen to my concern. NEVER order from this non-Rios family member. Please stick to Montebello where they continue the family tradition. (Edited 6/22/21) Pamela, I appreciate you sticking up for your employees but the reality is you weren't on the phone call; Ronnie could care...read full review

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Hours

Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.