$ • Ice Cream, Frozen Yogurt, Custom Cakes

26580 Ynez Rd C, Temecula
(951) 296-0432


Take-Out/Delivery Options


Reviews for Baskin Robbins

I went here a few weeks ago with my mom, and it was one of the worst experiences I have had. Especially with COVID, I expected the place to be clean, but all the counters were dirty and everything was unsanitary. My mom is elderly and is vulnerable to getting the virus, and after taking her here, I would never do that again in my life. All the workers seemed scared of the owner, Phil. And it feels like a very hostile working environment. I have never been so disappointed in full review
I can not stress this enough! DO NOT GO HERE! I have had the absolute worst experience. I went to the togos Baskin Robbins after my sons soccer game to treat the kids. I was served by the owner who I later found out his name was Phil, let me just say he is the absolute rudest man ever. My sandwich was made wrong and they turned the entire situation on me I was completely shocked, but my kids still wanted ice cream. I reluctantly allowed them to get some and again full review

This place needs new owners and management. I visited a few days ago and I have never been to such an unprofessional and dirty place. I was so disappointed by the service at both togos and baskin robbins. Phil which is apparently the owner, didn’t care about any of the customers that I witnessed ordering. It seemed all the young employees were scared of him aswell.. Save yourself the trip and go somewhere else!!!!

More Reviews(69)


Monday 9AM - 10PM
Tuesday 9AM - 10PM
Wednesday 9AM - 10PM
Thursday 9AM - 10PM
Friday 9AM - 10PM
Saturday 9AM - 10PM
Sunday 9AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.