Presotea

Name: Presotea
Address: 21213 Hawthorne Blvd, Torrance, California, 90503, US
Telephone: (310) 540-2001
Price range: $
Rating: 4

$ • Bubble Tea, Coffee Shops, Juice Bars & Smoothies

Hours:
21213 Hawthorne Blvd, Torrance
(310) 540-2001

Menu Order Online

About Presotea

Based on the reviews, Presotea is a boba tea place known for good flavoring and some drink offerings like Lychee Mango Tea and earl grey milk tea with panda pearl. The workers are sometimes really nice and attentive, and the service can be fast, with one online order ready in 5 minutes instead of 15. However, the location has a hard time meeting customer service expectations. There are often small crowds waiting, and orders can take over 30 minutes, with just 2 employees working. One customer had to wait 34 minutes. The boba is often sold out, as the store does not have boba ready in the first 1.5 hours of being open, which is disappointing for a boba tea place. The Matcha drink was not worth the price, and the açaí bowl toppings were basic. Management has been described as rude and dismissive, with confusing communication about refunds and credits. One manager, Joseph, interrupted a customer and gave contradictory explanations. Despite these issues, the team has reached out to correct past errors, showing they care about customers and quality. The older, tall gentleman who makes drinks is always respectful and pleasant. Overall, while some drinks are good, the service and wait times are major concerns.