El Pollo Loco

$ • Mexican, Fast Food, Chicken Shop

Hours:
451 S Vincent Ave, West Covina
(626) 338-7026

Take-Out/Delivery Options

Customers' Favorites

El Pollo Loco Reviews

2.8 (59)

Very nice remodeling. It's good that they give importance to remodeling and making everything look new. I like that they return a little more to the clients. That was excellent because there are places that don't spend any money.

I gave this location a 2-star because their food is always inconsistent. Sometimes the chicken is perfectly seasoned and crispy. Sometimes, it's dry and bland. Aside from that, my drive-thru experience is not that great either. They almost always mess up my order such as not putting utensils in my bag, no straws, giving me the wrong drinks, forgetting my combo drinks, etc. I am trying to avoid going to this location unless I crave it.. :(

I ordered a family meal and extra, and my entire meal was perfect and extra fresh and super hot when it arrived. I called the restaurant to make sure my order would be perfect, and so they don't forget anything, and I'm pretty sure her name was Lily that answered the phone, and she was so nice and attentive, and answered all my questions. I will definitely order more from you guys in the future. Thank you so much!

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Hours

Monday 9:30AM - 11PM
Tuesday 9:30AM - 11PM
Wednesday 9:30AM - 11PM
Thursday 9:30AM - 11PM
Friday 9:30AM - 11PM
Saturday 9:30AM - 11PM
Sunday 9:30AM - 11PM
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