“WENT ABOVE & BEYOND I ordered online, and ordered extra sauces. The sauces weren't delivered. Busy Saturday night... completely understandable. Called to let them know, and they offered to refund or send them out.
This is a rare treat for me to get, so when stuff crust comes without marinara it's a big bummer.
They sent it out!
Thank you to whoever got that done for me!“
“After a long week at work neither me or my fiancé wanted to cook, so we decided to order pizza instead. I ordered two custom pizzas off the App since there was a pretty good deal for two larges. After they were delivered I realized that one was a just plain cheese. I wasn't sure where the error occurred but I called the store anyways. I spoke with Michael who was very polite and understanding. He said that he would have the correct pizza sent out to us as soon as possible. Nowadays good customer service and professionalism is hard to come by. Michael definitely understood the importance of a happy customer! Thank you!! To Michael's Manager...he deserves a raise :)“
“I read a ton of horror stories on past reviews and was hesitant to order delivery, but I'm sick in bed and decided to risk it. Very happy with the food and the service, the pizza was exactly as ordered and cooked correctly, the delivery was done with DoorDash which I thought would be an issue, but the delivery lady was very sweet and brought the pizza over very quickly and with no issue. Very happy that I decided to order, was tasty and everything was just as it was meant to be.“
“Breanna is such an angel. She treats me so nicely whenever I come in. This is literally the only Papa John’s I will go to. Bre always makes sure to be patient with me even when the store is busy. Her customer service is out of this world. She deserves a raise! I’m so thankful whenever she’s working.“