Custom Cakes near Boulder, CO

“We got the Herbs de Provence cake for our small wedding and it was amazing! I was the only GF one of our group but everyone loved it. Highly recommend if you want a delicious GF cake!“

“I went here because I got a birthday coupon for an ice cream and I decided to treat myself. I ordered using the Cold Stone app, which was absolutely flawless. When I arrive, I'm told they are out of BOTH flavors I had requested in my creation. I accept their substitutions and go on my way. (The guys at the counter made me a little extra to make up for having to substitute.) Anyway, I got my follow-up email from the restaurant manager and I let her know about my experience. She wasted no time in acknowledging the problem, apologizing for the error, and making sure they made it right but giving me my next creation free. This is the kind of customer service that is absolutely disappearing from the marketplace. Once upon a time, this was how ALL businesses resolved their customer issues. I don't know who decided this practice was a bad idea and should be phased out, but they should be shot!

In my opinion, there is nothing that makes a business really shine to me other than the level of customer service they are willing to commit to. What you will find here is that level of customer service from way back when it was still a valued and appreciated part of any business interaction.

Thank you Kelli and everyone else down there for really preserving what matters!! 😀😀

Parking: Right in front. The storefront is in The Alcoves shopping center with Safeway on Arapahoe.

Kid-friendliness: It's a fairly small storefront, but there is a patio directly in front.

Wheelchair accessibility: There are accessible parking spaces and ramps very close to the entrance.“

“Cherry Garcia is my go to in a chocolate dipped cone“

“My family ordered a special cake for mother's day and I was hoping to pick it up earlier than it was supposed to be ready. I called the store after ordering it and they explained that it takes at least 24 hours to make the special order cakes due to having the ice cream firm up and since it was a busy weekend, it may not be ready early.

I understood, but decided to call back the next day and just see if it was possibly ready early (even an hour sooner than I had predicted.) and it WAS!

I went in and gave the girl who made it an extra tip to thank her for her time and urgency. She was very kind and the cake was beautiful and perfect to every specification we requested. My kids are still asking for more of this cake and it's been gone for nearly a week now. We'll be doing this same tradition next year.

The owner herself emailed after the weekend to thank us for ordering from their store and I'm pleased with their level of customer service. It's rare to find these days!“