Starbucks Coffee Company

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About Starbucks

Starbucks Coffee Company is known for its friendly staff and strong customer service. Many customers appreciate the effort the baristas put into making drinks to meet their preferences, especially following a recipe change for the chai. Despite this, some loyal customers have expressed disappointment with the new chai flavor and have considered seeking alternatives. The staff, particularly a lead named Cheray, has received praise for her attentiveness and willingness to resolve any issues.

However, there have been concerns about the closing time. Customers have noted that the coffee machine is sometimes shut down before the advertised closing hour of 7 p.m., leading to frustration, especially for those looking for warm drinks in the evenings. Some feel that the closing time should be adjusted to reflect when the service is truly available. Overall, while the atmosphere and service are generally well-received, there are areas for improvement, particularly regarding drink availability during the final hour of operation.

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Starbucks Coffee Company
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Starbucks Reviews

3.8
57 ratings
5
57%
3
14%
1
29%
Food
3.4
Atmosphere
4.3
Service
3.7

Share your opinion about Starbucks Coffee Company

Deyna was super kind and sweet I went in today and got a drink and was super happy did not get argued with at all I had an experience early on in the year where I did not want to come to this location anymore. The new staff definitely changed my mind more welcoming than the old ones.
I love everyone here! I am very sad because Starbucks changed the chai recipe. The baristas have been trying so many different combinations to make it taste the way it did, they truly had been amazing with all their effort. But it’s not the same and I will have to go somewhere else to find a drink I like.
If corporate sees this, last week I had over 7,000 stars. I am a very loyal customer and I will be going somewhere else to spend money. It sure would have been nice if you...read full review
The lead Cheray at Starbucks is amazing i’m not sure if that’s how you spell her name it might be sheray but she is absolutely amazing. Great with customer service and will absolutely address anything wrong with your drink or the customer service couldn’t be happier to go back to the location, in fact, just moving back to Brighton might start using this location a lot more just because it seems like they really care about their customers and their opinions on their drinks

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Hours

Monday 6AM - 6PM
Tuesday 6AM - 6PM
Wednesday 6AM - 6PM
Thursday 6AM - 6PM
Friday 6AM - 6PM
Saturday 6AM - 6PM
Sunday 6AM - 6PM
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