Shake Shack Castle Rock
$ • Burgers, Hot Dogs, Beer BarAbout Shake Shack
Customers' Favorites
Bacon Avocado Burger Missing Avocado
Korean Style Fried Chicken Sandwich
Double Bacon Cheeseburger Fries
Burger and Cheese Fries
Avocado Bacon Burger
Bacon Cheese Fries
Fries with Cheese
Papas Con Tocino
Grilled Cheese
Cherry Peppers
Shake Shack Reviews
326 ratings
Share your opinion about Shake Shack Castle Rock
The kid working the register late at night got my order wrong, didn’t know how to use a swipe Visa gift card, and admitted he was out of it. I’ve been there and I get overwhelm happens but management should probably look into who’s taking the orders and swap them out if necessary.
Exceptional customer service at this location. The food was delicious, the restaurant was very clean and the team was professional and friendly.
Getting to it was kind of a pain but the food was quick and good. The only thing was they don't have a self serve drink station so we had to keep asking for refills
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
Shake Shack Castle Rock offers decent burgers on the smaller side. Prices are a bit steep, but the food is made fresh and delicious. Many customers find the food tasty, although some feel it may not be the best they have ever had. Some diners find the cheeseburger delicious but a tad greasy, and the fries did not impress everyone. Drinks are smaller and more expensive than at other fast-food places, and there is no self serve drink station, so guests may need to ask for refills. The drive-thru service is efficient and accurate, with friendly staff who are responsive and professional, creating a calm environment. The restaurant is clean and accommodates dietary restrictions, providing great vegetarian options like the Mushroom burger, making it a suitable spot for families with kids. Staff members, including a standout worker named JT, are helpful and patient, ensuring a positive experience for first-timers and returning customers alike. Some late-night orders have been reported as incorrect, and guests have noted that staff may need extra support during busy times. The manager, Dev, is also noted for being welcoming, authentic, and hard-working, even helping clear tables, contributing to a feeling of value among customers. The chicken is described as flaky and moist, the burger as flavorful, and the atmosphere is fun, with games like shuffleboard and cornhole.