Shake Shack Castle Rock
$ • Burgers, Hot Dogs, Beer BarAbout Shake Shack
Customers' Favorites
Shake Shack Reviews
Very nice staff and loved the food. They have outdoor seating as well.
Dev, the manager, was great! He is so authentic and hard-working, and even came and took our trash from the table! He had such a great attitude that we 100% want to return! The food was amazing, and cooked to perfection! The chicken was absolutely flaky and moist, and the burger so flavorful. The atmosphere was so fun and they even have games like shuffleboard and cornhole!
We had such a great experience at Shake Shack! From the moment we walked in, JT and Ian made us feel genuinely welcome. Since it was our first time, we weren't sure how ordering worked, but they were incredibly kind, patient, and walked us through everything without making us feel rushed.
The food was absolutely delicious, and what really stood out was the customer service. We made an obvious mistake with our order, and instead of pointing fingers, they immediately took...read full review
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
Shake Shack Castle Rock offers decent burgers on the smaller side. Prices are a bit steep, but the food is made fresh and delicious. Many customers find the food tasty, although some feel it may not be the best they have ever had. The drive-thru service is efficient and accurate, with friendly staff who are responsive and professional, creating a calm environment. The restaurant is clean and accommodates dietary restrictions, providing great vegetarian options like the Mushroom burger, making it a suitable spot for families with kids. Staff members, including a standout worker named JT, are helpful and patient, ensuring a positive experience for first-timers and returning customers alike. The manager is also noted for being welcoming and friendly, contributing to a feeling of value among customers.