Cinnabon
$$ • Bakery, Pretzels, Fast FoodAbout Cinnabon
Cinnabon Reviews
98 ratings
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We ordered three packs for delivery this morning. They were delivered on time as promised and the poor delivery driver didn't even seem to mind being rushed at the door by our four dogs. Thank you for offering the delivery service during these challenging times!
Our family has been here a few times. It’s always so busy but so worth it.
A young woman named Adee helped us. She went above and beyond to help make recommendations that our family would like and had so much patience with us despite the long line behind us. She was efficient, energetic and encouraging to the other employees around her. It’s really nice to experience that level of customer service these days because it’s so rare. Thank you Adee for making our family...read full review
A young woman named Adee helped us. She went above and beyond to help make recommendations that our family would like and had so much patience with us despite the long line behind us. She was efficient, energetic and encouraging to the other employees around her. It’s really nice to experience that level of customer service these days because it’s so rare. Thank you Adee for making our family...read full review
Teekay made our whole night when he frosted our minibons to perfection! Elliot was very courteous. We will gladly drive from Aurora for the great customer service we received!
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 8PM |
| Saturday | 10AM - 8PM |
| Sunday | 11AM - 6PM |
Cinnabon is a delightful destination offering moist treats and plenty of frosting. The Castle Rock location is known for its friendly and pleasant experience, with knowledgeable and quick employees who always wear a smile. Fresh rolls, treats, pretzels, and drinks are available throughout the day. While some customers had issues with hard pretzels, the overall experience is positive. The staff is efficient and professional, even when faced with technical challenges. Customers praise the warm atmosphere and excellent service, with one reviewer mentioning the employee Teekay who frosted their minibons to perfection. However, some customers advise against placing online orders, as the kitchen may be closed by the time the order is ready, leading to disappointment and the need for refunds or discounts.