Customers` Favorites
Customers` Favorites
“They have the BEST donuts in Colorado Springs and wonderful breakfast sandwiches.“
Customers` Favorites
“Best donuts in COS in my opinion. Not as fancy as some of the bigger names, but MY GOD they are FRESH! It is shocking how good they taste even later that evening when they’ve been sitting in a box all day compared to a doughnut that I got at 8 AM from Duncan.
Oh and they are very sweet people. Always friendly and they throw in a few donut holes for the kids. It’s a Saturday tradition for us.“
Customers` Favorites
“My husband and I stopped by yesterday morning to get donuts for my birthday. We got a PSL an apple cider donut. Oh my goodness that apple cider donut was one of the best donuts I have ever had. We will definitely be stopping by again this month get more of them.“
Customers` Favorites
“Amy's Donuts was once a haven for lovers of all sorts of baked delights. From the twists, cinnamon rolls and, of course, the delicious donuts, everything they made was made freshly everyday and was sumptuous to the last bite. Now? Amy's is a laughing parody of itself.
What happened? Well, there's a new sheriff in town at Amy's and the crew is just terrible, as is the bakery itself. Menu screens no longer work. Prices have skyrocketed $0.49 per donut ($3, seriously?). Service is abysmal. And the donuts just don't taste the same.
I visited one afternoon to hopefully get a fantastic donut in their lively bakery. Not only was it completely empty but I was meet by a strange woman that didn't speak English well and acted very unprofessionally. The first thing I asked was how much the donuts cost, since the menu boards were either off or malfunctioning. When she told me they were $2.99 I almost left.
To add to the misery the restaurant was dirty and there were loads of donuts left. I understood both those points very well after I got in my car and tasted the donut I bought. It was total garbage. It was very dry, not flaky and tasted old. I was immediately disappointed. I was so disappointed it took nearly a month for me to review them.
Adding to the chaos is their most recent Health Dept. report card, which cited them for cleanliness, both in the dining room and in the kitchen. Standards have dropped significantly, which explains the decrease in quality for their food and customer service.
Overall, Amy's is a hard pass for me. At one time, I would've highly recommended them as a dessert oasis. Now, I don't look their way as I pass them on my way to my walking-distance apartment. I guess it's time to lose weight.
1 Star.
Update: 10/20/2025 - After a not so subtle health review, which highlighted many discrepancies, Amy's has come back with a vengeance. The donuts are, once again, delicious and unmistakably Amy's. The prices have gone up a little but the restaurant is cleaner, the issues with the back of the house have been resolved and the staff are much better with their customer service. The general vibe at Amy's has returned to its rightful place and the customers, judging by the packed dining room and endless drive-thru lines, are loving it and so am I.
Once again, Amy's Donuts has impressed me and regained my business. A very cautious but well deserved 4 stars. Keep up the good work, everyone. Your customers appreciate you.“
Customers` Favorites
“Fantastic taste and service. We didn't do drive thru, but service inside was quick and easy. Recommend going there for a great sweet treat!“
Customers` Favorites
“Cool place! Took the kids and they loved it.“
Customers` Favorites
“The kolaches we're okay... by the time I got there they were out of the bacon so I had the sausage you have to order them with cheese, sometimes they have some without but you have to get lucky the service was not that wonderful I had never been there and asked questions and the guy was not interested in having a conversation,I could have gotten a combo for a better deal it was not an overall great experience but I'm going to try it one more time like I said the donuts are very good and maybe I'll get better customer service.“
Customers` Favorites
“Best tasting treat for any time of the day“
Customers` Favorites
“This place is amazing. We are thrilled they opened! The donuts are fantastic and everyone working here is so nice.“
Customers` Favorites
“I visited this place early in the morning before embarking on a hot air balloon ride. I had the intention of getting some hot milk, as I don’t consume donuts. However, my only concern was that they didn’t have any hot milk, and they even informed me that they didn’t have hot water either.“
Customers` Favorites
“I've heard about this bakery many times but never had free time to check it out. Today I finally got to go, and I think I found my new fav place! Thank you to lola and taylor (I hope that was it) for showing me the mochi donuts!! Yum!!“
Customers` Favorites
“I'm from New England, so I've been to A LOT of Dunkin's in my lifetime. The folks at the Dunkin are top notch. I pretty much see the same ladies every day. Even when busy, they are the nicest people. They hustle and get people taken care of, while still making sure orders are right. The building is always clean and inviting, but its really the staff that makes this place great. You have a great morning crew!“
Customers` Favorites
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“Super friendly, tasty, clean store. Highly recommend.“