“Although the location may be pricy as it is on a college campus, it is still a fairly good location. I can tell that most employees try their best when it comes to service, and the reviews are outdated since I think this location has changed.
Overall, I don’t think that this is a bad location. It gets quite busy so in my experience sometimes the order gets messed up, but it is a lot more rare and the employees make it right. I would also say that there looks like is a weird corporate rule with the whole no ice in the coffee meaning less coffee. In my experience of all the locations, most don’t even follow that rule and it tends to upset customers.
If I would have one piece of constructive feedback it would probably be the whole policy with no ice. If somebody is ordering no ice to get more coffee or to be environmentally friendly, listen to your customers. Don’t try to fight them. When it happens to me I actually avoid going to Einstein bros for a good amount of time.
Overall though, I don’t think this is a bad location and a lot of the reviews are outdated.
Parking: Since it is on a university it is by the university parking system, and it gets extremely confusing. If you do plan to visit this location, keep that in mind.
Kid-friendliness: I will say that the staff love kids, most staff members are good-hearted people who will go out of their way to help kids.
Wheelchair accessibility: UNC is specifically designed to be an accessible campus. If you have a wheelchair you would still be able to visit this location.“
“Although the location may be pricy as it is on a college campus, it is still a fairly good location. I can tell that most employees try their best when it comes to service, and the reviews are outdated since I think this location has changed.
Overall, I don’t think that this is a bad location. It gets quite busy so in my experience sometimes the order gets messed up, but it is a lot more rare and the employees make it right. I would also say that there looks like is a weird corporate rule with the whole no ice in the coffee meaning less coffee. In my experience of all the locations, most don’t even follow that rule and it tends to upset customers.
If I would have one piece of constructive feedback it would probably be the whole policy with no ice. If somebody is ordering no ice to get more coffee or to be environmentally friendly, listen to your customers. Don’t try to fight them. When it happens to me I actually avoid going to Einstein bros for a good amount of time.
Overall though, I don’t think this is a bad location and a lot of the reviews are outdated.
Parking: Since it is on a university it is by the university parking system, and it gets extremely confusing. If you do plan to visit this location, keep that in mind.
Kid-friendliness: I will say that the staff love kids, most staff members are good-hearted people who will go out of their way to help kids.
Wheelchair accessibility: UNC is specifically designed to be an accessible campus. If you have a wheelchair you would still be able to visit this location.“