Customers` Favorites
Customers` Favorites
“Ordered online on a Tuesday afternoon, only had to wait a few minutes after arriving. An employee greeted me when I arrived and asked if I was waiting for an online order. All the employees were friendly and helpful. Bathrooms and dining room were clean.
Food was as good as any other 5 guys I’ve been too. Burger and fries were nice and fresh. I could see parking at this location being an issue during peak times but that’s not the stores fault.
5/5…I would definitely visit again.“
Customers` Favorites
“At almost 3pm on 12-23 I got a grinder so good I swear she was making it like it was for herself. So much care put into it, welcomed me and was so friendly. Just a great experience really brightened my day. My mobile order was ready when I got there and I was a bit early“
Customers` Favorites
“I leave a lot of Google reviews, so trust me when I say—I don’t hype places up unless they actually deserve it. 🤔
This McDonald’s in Dayville, CT? Someone at corporate needs to be paying attention. 👀
General Manager Kayla is clearly doing something right. The store runs efficiently, the team isn’t chaotic or rude like you see at a lot of locations, and there’s an actual sense of structure and respect. That comes from leadership, and it shows the second you walk in. 💛❤️💛❤️
Now let’s talk about Teresa at the window—because she’s the real standout here.❣️
Her customer service is next level. Not “good for fast food”—I mean better than what I’ve experienced at places that charge triple the price. She’s kind, patient, attentive, and consistent every single time. Even when it’s busy, she doesn’t cut corners or treat you like just another order number.😇
And I’m going to be blunt: Teresa should already be a manager. If she’s not being considered for promotion, that’s a miss. Employees like her are rare, and companies that overlook that kind of talent are the same ones constantly wondering why their customer experience falls apart. 💪🏻
What makes this even better is that Kayla clearly supports and reinforces that level of service. You can tell Teresa feels backed up, not burnt out—and that’s exactly why she performs the way she does. 👩💼 🤯
To corporate: if you’re serious about standards, retention, and actually keeping customers coming back—this is your blueprint. Promote people like Teresa. Keep managers like Kayla!! She really makes an impact on this location!! 📝 📝 📝
This location isn’t just doing well—it’s outperforming expectations. ❤️💛❤️💛❤️💛“
Customers` Favorites
“I’ve been here a few times and never been let down! The food is amazing and the staff is super friendly!“
Customers` Favorites
“Such a kind drive through staff and indoor staff. The kind young lady at the drive through said she didn't see my order and asked I head inside, I went in, the nice young man at the counter showed me his screen, my order wasn't there, but asked what I ordered and they immediately knew what was up and who I was. Super friendly and resourceful.“
Customers` Favorites
“Whoever yall had working on Thursday night at 11pm needs a raise. (the receipt said “max”) Idk how they got our food out so fast and it was SO hot. Got napkins, utensils, napkins and the receipt.
Order was correct and truly made quicker than I thought humanly possible.“
Customers` Favorites
“They have good deals such as the big box meals and so on. Their fried chicken is very tasty, however sometimes can be fatty which I can’t stand. Fries are decent (although I do miss the wedges) and mac and cheese is great. Overall it’s a decent place when you want some good old fashioned tasty food“
Customers` Favorites
“The wait times at this store are always kind of crazy, but I can't hold that against the workers. You can see them going as fast as possible. And I've never had a wrong order... so far anyway! I will say that there was one worker behind the counter that seems to always be there when I am, Ethan, I believe, and I can always see him running like crazy! Definitely a hard worker!“
Customers` Favorites
“It's always a great place to meet some of the locals and see what is going on in town! There's a good size 50's and beyond bar type seats that are permanently secured to the floor and evenly spaced! Food is great if you like donuts and breakfast sandwiches and drinks like coffee and hot chocolate! Etc.....“
Customers` Favorites
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“So disappointing that my BK FISH I just came home with was a little round chicken sandwich.. but the 2 double whoppers with cheese fry and onion rings was good“