Customers` Favorites
Customers` Favorites
“At almost 3pm on 12-23 I got a grinder so good I swear she was making it like it was for herself. So much care put into it, welcomed me and was so friendly. Just a great experience really brightened my day. My mobile order was ready when I got there and I was a bit early“
Customers` Favorites
“I leave a lot of Google reviews, so trust me when I say—I don’t hype places up unless they actually deserve it. 🤔
This McDonald’s in Dayville, CT? Someone at corporate needs to be paying attention. 👀
General Manager Kayla is clearly doing something right. The store runs efficiently, the team isn’t chaotic or rude like you see at a lot of locations, and there’s an actual sense of structure and respect. That comes from leadership, and it shows the second you walk in. 💛❤️💛❤️
Now let’s talk about Teresa at the window—because she’s the real standout here.❣️
Her customer service is next level. Not “good for fast food”—I mean better than what I’ve experienced at places that charge triple the price. She’s kind, patient, attentive, and consistent every single time. Even when it’s busy, she doesn’t cut corners or treat you like just another order number.😇
And I’m going to be blunt: Teresa should already be a manager. If she’s not being considered for promotion, that’s a miss. Employees like her are rare, and companies that overlook that kind of talent are the same ones constantly wondering why their customer experience falls apart. 💪🏻
What makes this even better is that Kayla clearly supports and reinforces that level of service. You can tell Teresa feels backed up, not burnt out—and that’s exactly why she performs the way she does. 👩💼 🤯
To corporate: if you’re serious about standards, retention, and actually keeping customers coming back—this is your blueprint. Promote people like Teresa. Keep managers like Kayla!! She really makes an impact on this location!! 📝 📝 📝
This location isn’t just doing well—it’s outperforming expectations. ❤️💛❤️💛❤️💛“
Customers` Favorites
“I’ve been here a few times and never been let down! The food is amazing and the staff is super friendly!“
Customers` Favorites
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“Ordered online on a Tuesday afternoon, only had to wait a few minutes after arriving. An employee greeted me when I arrived and asked if I was waiting for an online order. All the employees were friendly and helpful. Bathrooms and dining room were clean.
Food was as good as any other 5 guys I’ve been too. Burger and fries were nice and fresh. I could see parking at this location being an issue during peak times but that’s not the stores fault.
5/5…I would definitely visit again.“