Dunkin' Donuts in Hamden

“I could not speak more positively about this location! The staff is incredibly friendly and gracious! I was having a rough day and they made me smile with a donut to turn it around. My coffee is always made perfectly at this location too! Thanks for all yall do!!“

“Every single time I come to this Dunkin I have always felt welcomed, not only that this particular time I came in from a different Dunkin down the street from dixwell where they didn't want to remake my drink even after I just kindly asked him if they can just change it because it wasn't done correctly, I brought this drink to this Dunkin and also ordered some food because they were all out in the other dunkin' donuts and they kindly ended up even changing my drink because I didn't want to throw it out and just wanted them to add whatever needed to be added. The girls are very polite the place is always inviting and decorated very cute which is why I will continue to come here instead of the other ones no matter how far it is from my home. The girls always do such a great job to be accommodating and I appreciate their service very much“

“This location is by far my favorite location in the area. Today 5-08 they're were slammed busy in the morning, I felt bad for the three employees behind the counter buuuuuuut the two employees in the front which I believe were the manager and assistant manager (young blonde girl with glasses and spanish bearded gentleman) were ON FIRE making every order as it came in (I'm hoping they get paid for the super work they do!!!!), sandwich station was slow today but I understand because she looks "of age" but she was doing her best with the million orders that kept coming in. But 10/10 would always recommend this location!“

“I hadn't been inside a Dunk in Donuts in 8 years. I didn't like the sugar and straws behind the counter. I only had a LG Hazelnut with. Blueberry shot and it cost me $3.53! This store was understaffed and there's a posted seating limit of 35 minutes. Dunk in Donuts isn't what it used to be. That's just sad. At least the Ladies were nice.“

“Dunkin is the best place on Earth. It's like a little piece of heaven every time I walk in there. The smells the site's The sounds. My favorite part is the old people that sit in the corner for four hours every morning I wish I could sit in a corner for four hours every morning and drink “

“It's 12:30pm on a Sunday and both doors to the lobby are closed I watched about 6 customers drive away. Unbelievable. Lady looked at me and pointed to the drive thru even though I have no car at the moment so I have to stand in line embarrassed . A month ago I contacted customer service about the horrible experience I had which cost me 20 dollars. Worst drinks I ever purchased and was told the store would contact me with 48 hrs if not contact customer service back. So after 72 hours of waiting I contacted customer service and the never responded. I don't like to leave bad reviews especially to places I personally love. There reason was 3 people called out. Well unfortunately that's not my problem since I applied here myself 3 or 4 different occasions but got overlooked which I'll sfc I've never called out from a job so they had opportunity to hire employees that are hard working and dedicated but clearly see the ones who don't appreciate the value of a job. then the ones who would be better choice for the overall company. They need to evaluate whos responsible for hiring clearly over and over make the wrong choice and rather then train and promote them see if they even worthy of a demotion at the least my suggestion would be to terminate their employment seeing as they have cost the company thousands of dollars by paying staff who don't deserve it and the amount of customers they lost today alone speaks for it's self. Below is supposably a blueberry muffin even though it was something with oats and that below is supposed to be a frozen coffee. Sadly toilet water looks more convincing then that.This is an update which previously had a 5 star rating but little by little has pushed me to this directionUpdate.9/15The night shift. Got there game on point. Il gotta give it to them for making me change my opinion. I'll leave a more detailed opinion after work tonight“

“This place is perfect for work from anywhere!! The seating area is empty so perfect for phone calls and working on your computer. Not a lot of background chatter or machine noise…The music is medium to low level. May ask them to turn it down a bit. Very friendly staff.“