Dunkin' Donuts in Shelton

“The promo system is frustrating and misleading. I tried using a Dunkin’ offer and got a “max limit reached” message even though I never used it. There’s no way to know when deals are still active or already used up by others. It feels like you’re being offered something that’s already gone. Dunkin needs to be more transparent with their promotions.“

“First time going to this dunkin. They did a great job with my coffee and wake up wraps. They tasted great and the coffee was made to perfection. The gentleman that took my order was super kind and the woman who rang me out at the drive thru was really nice as well. I'll definitely be back“

“We just stopped in for a donut & coffee. Service was fast. The folks working there weren't the friendliest but weren't rude. The area was clean. One of the bathrooms were out of order. But the other was clean and in-service. Service was fast.“

“I went in this morning and ordered a medium HOT coffee. Service was fine but I spilled my coffee while fixing the sugar. My leg and foot were burned, and I can tell you that YES that coffee is HOT! I cleaned up the counter, and my son let the lady know I had spilled my coffee. Since the lady gave a "I don't want to clean it up smirk" to my son he then did let her know if they give him the mop he will clean it up. Mop and bucket were given to him. I go back to the counter and let the lady know I had spilled my coffee. Usually when this happens they will replace it for you, no charge. But I had to pay for my replacement coffee. This is a first for me. If it was me on the other side of that counter first I would have asked. Are you ok? Second they would have got a replacement coffee for sure. But that's me.“