Dunkin' Donuts in Trumbull

“My favorite Dunkin store. The team at 945 White Plains Rd, Trumbull, CT 06611, are truly magnificent. The team of Fatima, Irum, Nadia, Sara, and Parao, are the most kind and helpful service staff I have had the pleasure of doing business with in my 26 years in Trumbull. They know exactly how I like my coffee and greet me every time I walk in the shop with a heartfelt hello. Hands down the best coffee, muffin, and bagel shop in Trumbull i.e. Fairfield County. Thank you for the tremendous customer service!“

“I purposely drive a long distance just to come to this location. My order is always correct, the service is quick, and the team members are incredibly friendly. I truly enjoy visiting this Dunkin’, especially seeing Freddy and Carlos... they’re always upbeat and manage to make me laugh every time. On one occasion, I was late picking up my drive-thru order (completely my fault), and the team member still remade it for me free of charge, which meant a lot. I usually go through the drive-thru, but when I do go inside, it’s always clean and well-organized. I consistently enjoy my coffee and the positive energy from the team every visit. <3“

“I would like to recognize Tatiana and Marilyn at the Trumbull Dunkin’ Donuts for their exceptional customer service.
I had a unique situation that was partly my own fault: I needed a receipt for work purposes and had not obtained it when I initially made my purchase. Although it was only minutes before closing, Tatiana and Marilyn went above and beyond to help me. They contacted technical support and worked through the technology issues to assist with reprinting the receipt I needed.
Their patience, professionalism, and positive attitude truly stood out. They could have simply treated my request as an inconvenience at the end of a long day, but instead they were accommodating, kind, and determined to find a solution.

This was far more than just receiving a cup of coffee—it was an example of the kind of service that builds customer loyalty. I sincerely appreciate their efforts and will definitely return to this location.“

“Let's be fair, a Dunkin Donuts here, there or anywhere should taste pretty much the same....and it usually does. One thing I will say about this location, though, is that the service is consistently quick and friendly. With as many as I have been too, I can say that is not always the case at all locations. I am a regular and always have a good experience.“