“I came here during the afternoon hours while on break from my shift. I'm so confused with some of the current low reviews because whoever is currently running the restaurant is doing a great job. Fast customer service, the place smells good and everything clean. And yes, I did visit the restroom, even the stand with the straws and sugar packets was probably the cleanest I've ever seen from a Dunkin Donuts. The food was also great!“
“This place is definitely underrated. We were driving upstate and randomly picked it, and it turned out to be a great stop. It’s right next to the exit and has plenty of parking spaces. The environment is super clean, including the bathrooms.
Besides the environment, the store is equipped with multiple automated ordering machines, which make it easy to order and customize your choices. We discovered the matcha latte and switched our sandwich to a butter croissant, and they also offered the option to warm our muffins. The food is good and served quickly as well. A very pleasant place to stop by during a road trip!“
“The manager( named- junior) at this Dunkin' location is fantastic! They are professional, approachable, and ensure the team delivers excellent service. It’s clear they care about both the staff and the customers, creating a welcoming and efficient atmosphere. Great leadership makes all the difference—kudos to the manager and the entire team!“
“When I walked in, the place was completely packed, drive thru was packed, and take out orders were coming through one after the other. Meanwhile there were only two women working behind the counter. They were both working hard but I was seriously impressed with Camilla. I had to write a review cause I've never seen anyone literally running around from register to register, taking orders with a smile on her face, just on point with it. Not only that, she was even making ice cream and milkshakes at the Baskin Robbins counter. There is still great work ethic out there and she deserves a raise, a bonus and employee of the year..“
“Small out of the way DD. Has basic donuts, muffins, bagels and hot breakfast type sandwiches. It's a good spot for a late night delicious donut snack; they're always fresh. I don't drink coffee so I can't comment on that topic but I'm guessing that this DD has coffee just like all the other DDs. Be prepared for a short wait; I've only ever seen 1 woman who works the counter. She seems a bit overwhelmed as the DD spot is in a gas station convenience store where there are a lot of customers and only her to take care of them all. Convenienly open 24 hours.“
“Stopped by the Dunkin’ in Norwalk, CT with my brother and had the best start to our day! Amanda helped us out and she was awesome—super friendly, great attitude, and just made the whole experience so much better. We left with our coffee, a smile, and feeling like our day started off right! Thanks, Amanda!“
“Everything was perfect but it would be nice if you had softer seats in there I have a bad back and if you could tell the keychain with the coffee cup on it would be nice
Wheelchair accessibility: If you had a door with the automatic button to open my arms are weak to open doors“
“it's just a problem, we urgently need another worker, because one worker there just can't do too much work for one, so I'll ask the superiors to take this into account, because it's very difficult and unfair for one aratsivnik, so four stars and not five;/“
“Easy_on_easy_off from exit 16 of i_95 (Connecticut turnpike), drive thru available but no outdoor seating. Plenty of parking on the side and in the rear of the building. There is a dairy queen counter inside this location. The inside space is cozy, comfy and good for groups or for dining alone. Male and female restrooms available inside.“
“In my opinion this is the best Dunkin Donuts in Norwalk, CT! I've tried them all but keep going back to West Ave. Eventhough there's no drive through, which is a minor inconvenience, I still opt for them because I know my coffee and iced coffee will taste better. Consistent and fast service.The staff here are also very pleasant.“