Roma's Pizza
$$$ • Pizza, Italian, American
Hours:
28 Grand St, Middletown
(860) 635-8888
Take-Out/Delivery Options
Roma's Pizza Reviews
Worst customer service experience ever. I pre-paid for food online and not only was it not ready upon arrival, the restaurant refused to make it again, refused to refund me and accused me of sending someone else to pick it up! As a former fairly regular customer (due to proximity to my home) , I won't be stepping foot here again especially since the food is only mediocre to begin with.
I think this place is naming itself "the ice cream shop" ordered some desserts here and they were sub par. Oreo pizza, fried cheesecake, and tres leches cake that tasted like the inside of a fridge. It's weird because Uber eats and other websites have it as another establishment. Beware.
Ratings
Hours
Monday | 8AM - 10:30PM |
Tuesday | 8AM - 10:30PM |
Wednesday | 8AM - 10:30PM |
Thursday | 8AM - 10:30PM |
Friday | 8AM - 10:30PM |
Saturday | 8AM - 10:30PM |
Sunday | Closed |
Terrible customer service!! They got my delivery order wrong and when I called to talk about it (multiple times) the man was rude on the phone and hung up on me telling me "do not call here again". I will never use this business again and will tell all my friends to do the same!