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“I only go here in the morning. Fernando and Yanira are both great. My order is always right. And ready by the time I get to the register. I don't go in the afternoon because it's like night and day. The morning is GREAT and the afternoon is like walking into an empty church. But at least my day starts off great.“
“I was in and out I only ordered a coffee and they did an excellent job on making it I will always order light and sweet with vanilla bean pump and a lot of people mess it up by putting French vanilla big difference between vanilla bean and French vanilla“
“I love this Dunkin. Because when I get my iced coco mocha latte the whipcream and syrup genuinely looks like heaven in a container. I love the employees too. They don't say much when I see them but they all genuinely seem like good people.“
“I’m a regular there and always enjoy the drinks I get. I feel like they really follow the recipe as the drinks are never too sweet or have too much of one flavor. I just tried the Spark Energy, Tornado twist flavor, and man did they nail it! Great job!!“
“There's this one guy that doesn't even look at the computer screen to enter your order, like he has the muscle memory down. The quickest, best service lol
Wheelchair accessibility: I'm an amputee, so I promise you can get in here; I've done it on foot, on crutches, and in a chair, no problem“
“I come to this location often and everyone is nice ALL OF THE TIME, EXCEPT FOR TODAY!! I walked in about 2pm and said to a lady in the front area, excuse me, is someone working the front? She looked at me AND SAID YEAH ME. So I asked her if me asking bothered her. She was nasty, dry and not welcoming. I'm not one to leave a review but couldn't help but notice she was probably having a bad day and unloaded it on me, a regular customer. Hope her day gets better. I will continue to come here not because of her but because everyone ISN'T HER.“
Coffee Shops • $
“Visiting from Florida, and originally thought Gas Station Dunkin’ would be gross and inferior. To my surprise they had a lot more bakery items and coffee to offer than what I saw at the Airport.Joel was so charming and provided perfect service. It was like he would do anything to make sure my twin and I left the store with a smile. I definitely wasn’t an easy customer as I ordered an Ice Coffee and forgot to say “decaf,” but without hesitation, he was happy to change it after already making the original order… AMAZING SERVICE!! Joel definitely made our last day in Connecticut memorable.“
“🌟 5-Star Review for Dunkin’ on W. Main St., New Britain! 🌟
Huge shoutout to Arlene and her amazing crew at Dunkin’ Donuts on W. Main St. for their outstanding service and dedication to the community! Every visit is met with friendly smiles, prompt service, and attention to detail that makes each customer feel valued. Whether it’s the morning rush or a midday pick-me-up, Arlene and her team ensure everything runs smoothly, and they always go the extra mile to keep everyone happy.
Thank you for being such a cornerstone of great service and community spirit. Keep up the great work! ☕🍩
#CommunityHeroes #GreatService #Dunkin“