“Recently, I had visited Dunkin with my family and it had been one of the best experiences I’ve had. I’ve been here couple of times but Nithya legitimately takes the cake for best employee there. We had ordered a lot of things but she took it into careful consideration and made sure we got everything all ready to go. To the administration of Rocky Hill Dunkin Donuts, give the girl a raise. She works too hard and deserves it. Thank you Nithya.“
“Excellent customer service! Pulled into the drive thru and asked to have a drink I purchased at a different Dunkin remade because it was incorrect. Without hesitation, they made me a new one and apologized for the mix up. I work across the street and have never had issues with this Dunkin location. Everyone is very nice, and provide swift service. Great job!“
“As i entered the store it was busy and there were only two people doing everything! Taking orders at the front counter and drive through. Making coffee and food. Most people would be under pressure and rude in a situation like this! Jetmir and Rihanna were not rude at all. They were very pleasant and helpful! They made my day! Great customer service is very important to me! I will be back for this reason alone!! Thank you again!“