Customers` Favorites
“Amazing coffee and service, I will definently be buying from Those Guys again!! 👌☕️ 10/10“
Customers` Favorites
“There is no other restaurant in northern CT that makes me more excited to visit than Germains. Every single item on the menu is incredible, all of the weekly specials are sensational and the entire staff is friendly, helpful and take pride in the service they provide. Germains is the template of how the modern breakfast, brunch, family owned restaurant should be run. Prices are fair, the website is always updated and the team is not afraid to delve into unique and exciting creations for the foodies of the world. Let me put it like this… when Jesus held the last supper I would not have been surprised if he was serving Germains catering. If I was a convict on death row I would very very much consider a Germains special to be my last meal. If I were to describe a perfect day it would be a Germains breakfast sandwich, a round of golf, a Germains lunch wrap followed by an afternoon on the lake. This place is incredible! 11/10 recommend and thank you for all you do! My only ask is maybe consider opening on Sundays 😉“
Customers` Favorites
“Love this local shop! The food is delicious . The staff are friendly and kind. The place is immaculate. It’s become a family favorite of ours.“
Customers` Favorites
“Caleb Langer is, without exaggeration, the greatest Dunkin employee I have ever encountered in my entire life. I have visited countless Dunkin locations across different towns, states, and even during road trips where Dunkin became the only reliable source of caffeine keeping me alive at 7 in the morning, yet nobody has ever come remotely close to Caleb. This review is not being written lightly. This is the result of repeated visits, repeated interactions, and repeated moments where one single employee somehow managed to carry an entire establishment on his back despite nearly every other aspect of the experience falling apart around him. If there were a Dunkin Hall of Fame, Caleb Langer would deserve his own wing, his own statue, and probably ownership of the company itself.
Now let me make one thing very clear before I continue: the food at this Dunkin is HORRIBLE. Absolutely horrible. The atmosphere is somehow even worse. Walking into this place feels like entering a dimension where hope slowly evaporates from the walls. The lighting is depressing, the tables somehow always feel sticky no matter what time of day it is, and the overall mood of the restaurant feels like everyone except Caleb has completely given up. The atmosphere has the energy of a DMV waiting room mixed with an abandoned gas station convenience store at 2 AM. There is no warmth, no excitement, and absolutely no personality in the building itself. If Caleb was removed from this location, I genuinely believe morale would collapse instantly and the building would physically crumble into dust.
Why?
Because Caleb Langer works here.
Another thing that separates Caleb from everyone else is that he actually seems to care. That sounds simple, but at most fast food places nowadays, basic customer service feels extinct. Caleb treats people like actual human beings instead of inconveniences. If something is wrong with your order, he fixes it without attitude. If there is confusion, he explains things politely. If the restaurant is busy, he somehow balances efficiency with kindness. That combination is unbelievably rare.
Meanwhile, the atmosphere around him continues to feel catastrophic. The restaurant itself feels exhausted. The seating area is unpleasant. The vibe is awkward and uncomfortable. Music either isn’t playing or is somehow too quiet to matter. Other employees often seem completely disconnected from what is happening around them. The overall energy is terrible. If you asked me to describe the atmosphere in one word, it would probably be “defeat.”
But then Caleb appears and somehow changes the entire experience.
Honestly, Dunkin corporate should study Caleb Langer. They should interview him, train employees based on his attitude, and maybe even let him redesign how customer service works company-wide. Because whatever he is doing clearly works. He demonstrates patience, efficiency, professionalism, and kindness at a level that completely overshadows the actual restaurant.
Would I recommend this Dunkin for the food? Absolutely not. The food is genuinely awful far too often to recommend confidently.
Would I recommend this Dunkin for the atmosphere? Also no. The atmosphere feels bleak, uncomfortable, and weirdly draining.
Would I recommend visiting specifically because Caleb Langer works there?
Without hesitation.
Caleb Langer is carrying this Dunkin location harder than Atlas carried the sky. He deserves recognition, respect, and probably a massive raise. If this review accomplishes anything, I hope it highlights the fact that one incredible employee can genuinely make a difference even in a restaurant with terrible food and an awful atmosphere. Caleb is the reason customers leave with smiles instead of frustration. He is the reason this location still has loyal customers. And honestly, he might be the greatest Dunkin employee of all time.
PLEASE PROMOTE HIM!!!!“
Customers` Favorites
“Excellent service and amazing food/coffee!!!“
“I own The Blue House Bagel Co & Cafe, but I’m always looking for a good coffee place when we are closed! This place roasts their own coffee! Great vibe!“
Customers` Favorites
“Good prices for good coffee.“
Customers` Favorites
“Good afternoon folks! With Starbucks in Avon closed for construction, I’ve been a the hunt for a new coffee place. Yesterday, I tried Coffee Trade for the first time. I was beyond impressed. The coffee was delicious and made with on site roasted beans. The prices are extremely reasonable, way cheaper than Doms or any competing shops. They had countless exciting flavors, I want to attempt to try them all. The atmosphere was so great and unique. And, the employees are truly fantastic and helpful. It’s hard nowadays to find a business with strong morals and sense of community. I felt immediately welcomed at Coffee Trade. I went back today and once again was impressed. If you haven’t tried this place yet and are a true coffee lover, it’s worth a visit. Their outdoor patio is also lovely and great to spend a relaxing morning. I’ll be sure to be back and make this part of my regular routine. My only regret is not trying it sooner 😂“
Customers` Favorites
“I went into Giv for the first time this morning to pick up some whole bean coffee, have an Americano, and experience a proper cafe/roaster for the first time. The staff were incredibly friendly and really seemed to be enjoying the work that they were doing, which made the whole atmosphere super welcoming. I ordered an Americano which was incredible, and looking around definitely gave me confidence that the other drinks were equally good. They have a good selection of whole coffee beans and I really appreciated that they had some pour over gear from Hario (Switch and V60 kits, plus filters). Being able to pick those up locally and support a local business rather than Amazon is a huge plus. 10/10, I hope to become a regular there.“
Customers` Favorites
“We absolutely love coming here for lunch. They also stock J Rene coffee beans. I recommend the prosciutto croissant and the turkey apple panini. Cozy spot to spend some time as well!“
Customers` Favorites
“Bruno’s Cafe I don't know where to start at all. They had good coffee, amazing service, the whole staff were great. I met them at a car event they made the whole time great. They treated me like family so Im gonna take my family up to them. Y’all were great, I hope nothing but the best wishes for y’all. You defiantly got me to make the adventure. Overall they are really good. Just check them out. Clyde you’re doing great keep up the great work. Much love❤️ thank you for being so kind to me.“
Customers` Favorites
“Mary and Alby great staff! They go above and beyond every time! Excellent service! My son is in love with the ham and cheese roll ups and without fail they always make them unlike the other location headed towards Goshen! Love South Main Dunkin they have the dream team. You get Mary and Alby during the day and then you get Amber and Luis at night! Love them guys!“
Customers` Favorites
“Mary and Alby great staff! They go above and beyond every time! Excellent service! My son is in love with the ham and cheese roll ups and without fail they always make them unlike the other location headed towards Goshen! Love South Main Dunkin they have the dream team. You get Mary and Alby during the day and then you get Amber and Luis at night! Love them guys!“
Customers` Favorites
“I work on some weekends and one night during the week. The staff on the Winsted Rd., Torrington are by far the best. They are always friendly, and I’m more impressed as they know how I like my coffee. I go out of my way, to this Dunkin’ specifically, because They give me the best service and warm greeting from all the young staff that works there! Thank You all! Kathy Casey“
Customers` Favorites
“Excellent treats and such fun decor“
“Dignut & Katlyn were awesome Batista. Very patient and knowledgeable about all the products.
Vegetarian options: They have options
Dietary restrictions: Options
Parking: Plenty of parking at target
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
Customers` Favorites
“Great service! They were fast and got my order right!!“
Customers` Favorites
“Cafe RYB is my new favorite hangout. I love the drinks, the small plates, and the atmosphere.“
Customers` Favorites
“Everything was perfect!“
Customers` Favorites
“I went to this location tonight, before heading to Sundown and I was impressed. Im used to the Hartford Dunkins where they mess up your order and decide to give you what they think you should have vs what you request and pay for. My tea was made perfectly how, I wanted it. I will be back when I go back to sundown. The lady at the window was nice too! Thanks Dunkin on Albany Tnpk :) the little things in life that make and dont break good moments are meant to be shared and rejoiced.“
Customers` Favorites
“I tried the Oreo Matcha beverage this morning and it could definitely use more flavor. Instead of 2 shots of vanilla, 2 matcha, whole milk, marshmallow cold foam and Oreo cookie crumbles. Overall, it was super watered down and did not really taste the Oreo. Next time I will add extra vanilla, matcha powder, and cookie crumbles.“
Customers` Favorites
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“Great spot for cayy out breakfast sandwiches. They're made with good bread, very customizable with lots of options for toppings, cheese etc. Great selection of unique chips, snacks and beverages. They always have the latest ghost energy drinks as well, which I appreciate!“