Dunkin'
$ • Coffee Shops, Donuts
Hours:
17 Whitehall Ave, Mystic
(860) 245-0294
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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focus more on customer orders being made properly than taking the customers money and rushing them away with it not made properly because your worried about time per car 🤬 needs better management
When into buy some donuts and he didn’t hardly have anything
Now up to 20 minutes of my life I will never get back. Sat at drive through window for 10 minutes waiting for someone to take our order. Now have been sitting in the parking lot for 10 minutes waiting for my order. Best part? It's not busy at all... most ridiculous DD experience ever. Thankfully there are plenty of others to choose from in the area. (Btw... its 25 minutes now... still no order).
Well, finally got the order. (After 30 minutes)... drove away because we had...read full review
Ratings
Menu
Hours
| Monday | 4AM - 8PM |
| Tuesday | 4AM - 8PM |
| Wednesday | 4AM - 8PM |
| Thursday | 4AM - 8PM |
| Friday | 4AM - 8PM |
| Saturday | 4AM - 8PM |
| Sunday | 4AM - 8PM |
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Dunkin' is a popular fast-food restaurant that has received mixed reviews. While some customers praise the kind staff, quick service, and excellent coffee and food preparation, others have experienced issues with their orders. The restaurant has been a consistent choice for many loyal customers over the years, but some have expressed dissatisfaction with the quality of certain menu items. Overall, the reviews suggest a range of experiences, with the majority highlighting the restaurant's strengths in customer service and beverage offerings. Recently, customers have noted that the staff is usually attentive, and food is often served piping hot, with some mentioning that the cheese on their sandwich actually melted. The manager was seen working alongside staff, ensuring efficient service, and the staff was described as friendly and attentive. One customer praised a staff member for providing exceptional service, calling it the best they've had at Dunkin'. The restaurant is an older style location with wood-paneled walls, booths, a pay phone, and a bike rack, but it could benefit from a remodel, as parking lines appear faded and confusing. Overall, the restaurant continues to serve as a reliable spot with friendly staff and good service, though some areas could use improvement.