Dunkin'
$ • Coffee Shops, Donuts
Hours:
398 Chase Ave, Waterbury
(203) 596-9526
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
i don't recommend this Dunkin donuts due to i went there today at 521pm to get a coffee and i was turned away due to they were closing at 6pm. They had 40 minutes to make a pot of decaffeinated the girl told me no she's not because they were closing soon. Mind you i go to this Dunkin donuts every morning for my coffee everyone in there knows my order i dont even have to an order they already know what I want. So for this to happen I'm very furious!!!
I can't tell you how many chances I have given this location. Yet 90% of the time they mess up my order. The majority of their staff seems to lack the most basic of order taking skills. My coffee tends to be watered down and missing that classic Dunkin Donuts flavor. My wife asked for an iced tea and received an iced coffee. She asked for extra cheese on her sandwich and while they had no problem charging her for it, they seemed to have a problem actually executing the order....read full review
Ratings
Menu
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Dunkin' is a popular coffee destination, known for its efficient service and friendly staff. Greeted by name, customers enjoy a cheerful start to their day. The drive-thru experience is generally quick, and orders are usually accurate. Dunkin' is particularly popular with families, as kids enjoy their donuts. The Waterbury location stands out, with a dedicated morning crew and a staff member named Lizzie, who is commended for her attentiveness and helpfulness. Although there can be a line and the drive-thru setup may be slightly challenging, Dunkin' remains a favorite spot for many.