Moe's Southwest Grill
$ • Mexican, Tex-Mex
Hours:
722 N Main St, West Hartford
(860) 206-4283
Customers' Favorites
Moe's Reviews
Generally have had very average experiences here. Nothing bad, nothing great. But the last time when the online ordering didn't work correctly, the manager simply shrugged off the issue. No apology, no attempt at providing a solution, or even a contact to corporate support for the issue. He simply walked away, and as only 1 of 2 customers in the store they weren't even dealing with a rush. Left without food.
Moes is just fine unless you use the app. Have ordered about 5 times using the app at this point and they forget something every time. This time, it was an entire cup of queso, a kids juice, cookie, and the guac (and 1/3 of the toppings I ordered) that I paid extra for on my nachos. I didn’t pick up so it wasn’t noted until we sat down for dinner. Just don’t trust they’ll read the receipt thoroughly. The app is a waste of time and money, esp at this location.
Ratings
Menu
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 9PM |
| Saturday | 10:30AM - 9PM |
| Sunday | 10:30AM - 9PM |
Seems to be dirty and messy the last 3 times I have gone. I thought once was just bad timing on my part. Second time perhaps a bad coincidence. Nope. Third time and there is no ice, tables are dirty, salsas are empty and floor is sticky.Food is not bad. But it is not especially good either. It is fast food. More filling than satisfying.With there being other options very nearby, I will not give them a 4th chance. 3 was more than enough opportunities to make an assessment.