Panera Bread

Name: Panera Bread
Address: 2542 Albany Ave Suite 1, West Hartford, Connecticut, 06117, US
Telephone: (860) 231-9511
Price range: $
Rating: 3.2

$ • Cafe, Salad, Soup

Hours:
2542 Albany Ave Suite 1, West Hartford
(860) 231-9511

Menu Order Online

About Panera Bread

Panera Bread is a comfortable place for a cup of coffee and a quiet moment. The staff is nice, and the iced tea is a highlight, particularly for those who prefer it without sugar. However, there have been issues with customer service, including delayed orders and staff members who can be unclear or uncommunicative. The restaurant's technology, such as its iPads, can also be frustrating to use. Some food items have received mixed reviews. While the breakfast sandwich is great, the Mac and cheese with bacon was just okay, and the half-smokehouse BBQ sandwich was subpar due to a lack of BBQ sauce and crispy onions. Salads and sandwiches are also mentioned as great options.

Parking in the Bishop's Corner area can be busy, but there is parking available once inside the lot. An employee recently stood out for her kindness, offering an umbrella to a customer waiting outside in the rain, which highlights the potential for great service at this location. Overall, while the bakers are praised, there is room for improvement in customer service training for some staff members.