Hot Head Burritos

$ • American, Mexican, Fast Food

Hours:
209 Ella Grasso Turnpike, Windsor Locks
(860) 623-4687

Ratings

Take-Out/Delivery Options

Tips

Reviews for Hot Head Burritos

Customer service & team building classes definitely needed!! The main server, taking orders was obviously overwhelmed & frustrated with the lunch crowd & her co-workers. This was to the point which she was slamming pans & food containers, yelling, & sweating over the food. May want to try the Jamaican Kitchen or Pho restaurants next door.

I ordered online but got half my order and it was completely my problem. I don't live nearby and I couldn't get refunded unless I was in person. I had no choice but to go back to either get refunded or pick up the other half. Not an apology or nothing. It was a very terrible visit for me. Ended up picking it up. Almost 1hr round trip. And don't respond to this saying you will pass this along to the manager to address it. That is completely a copy and paste response. Reread the...read full review

The food would have been fine but it everything in it was cold. Also, the two girls working behind the counter were very preoccupied and vocal about wanting to leave early to the point that after I paid I wasn't even handed my food. I actually had to mention it too them to actually get my own food I just paid for. I may go back but certainly not for a long while

More Reviews(140)

Hours

Monday 10:30AM - 10PM
Tuesday 10:30AM - 10PM
Wednesday 10:30AM - 10PM
Thursday 10:30AM - 10PM
Friday 10:30AM - 10PM
Saturday 10:30AM - 9PM
Sunday 11AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.