Customers` Favorites
Customers` Favorites
“So the last time I went this dunkin’ was about 2 months ago, and the fact i still think about this specific location should say enough. I went to this dunkin’ regularly before work to get food and a drink, and sometimes a donut. On a special day, I decided to get a donut, and it was the best thing I’ve ever had. I get the chocolate frosted donut with sprinkles , call me a child I don’t care. Anyways, no other dunkin’ has topped the way that donut made me feel. The fact it was filled with chocolate sprinkles on the top completely and had the frosting dripping down its donut-hole ussy ,was immaculate. I never enjoyed any other donut as much as that time ever since, and its sad. Ily tho , I’ll be back soon.“
Customers` Favorites
“The customer service was the best I ever had!!!!... I think her name was Carmen...she was there by herself and handled the drive through customers and well as me a walk in. ..very friendly and with so much warmth and respect...thank you Dunkin!!“
Customers` Favorites
“Tried the frozen Mac n cheese and it was absolutely delish! My son who is very picky had three helpings. Probably the best we’ve had. We miss the seafood newburg. We were told it was not a good seller. It is a must try if they put it out again. You don’t know what you are missing. The flavors are unbelievable!“
Customers` Favorites
“Best donuts in CT!!! Breakfast sandwich is also good and try the jelly with cream donut.“
Customers` Favorites
“This is my second five star review of the month. If you know anything about my reviews, you know that I’m pretty strict with how I review my food choices. Was going by this place at 6:30 AM and greeted with a very kind and happy person.The manager or owner was super friendly with me, explained everything to me and even gave me a few toppings on the house because it was my first time. I got an açai bowl that knocked my socks off. It was full of great granola and seeds and peanut butter. I couldn’t have asked for a better breakfast. And top it all off. They had great strong coffee. I’m super happy with the experience I had at blend healthy spot. I will definitely highly recommend this to anyone that’s looking for a great healthy alternative for breakfast.“
Customers` Favorites
“We love Harvest Bakery so much. They are so welcoming and sweet to our kids whenever we bring them in and their baked goods are incredible. Just make sure that if you like traditional Boston Cream donuts, you order the custard donut! Thanks Harvest!“
Customers` Favorites
“Stopped during a long trip for a bathroom break. Only one bathroom here so there was a line. But the staff didn't bother anyone waiting. Wound up getting a coffee ☕️ specialty drink to go.
Worked out fine for us.
Hope they have the donut 🍩 you want, and no line for the bathroom and...enjoy!!!“
Customers` Favorites
“This is the best Dunkin around! Everyone is so nice and the drinks are very good and made the same way every time. I can tell when my husband goes to a different location because it’s not as good compared to this location. The manager and the staff are all so nice and friendly ?“
Customers` Favorites
“Was visiting here Friday morning relaxing in the chairs with my coffee when I unexpectedly had a very intense seizure. The staff jumped into action & took care of me until paramedics arrived. I felt embarrassed to return because I'd caused a scene, but when I came back and apologized the staff here warmly welcomed me back and were so kind to me that it nearly brought me to tears. These are amazing, wonderful, beautiful people, and EXACTLY the type of employees that every business should pray for. This is my new spot for as long as I live in Connecticut and I would literally go out of my way if I were you to go to this Dunkin (especially if you plan to have a medical emergency bc these ladies are cool af under pressure lol). The girls do everything they can to accommodate you and make sure that you're satisfied with your order and they do it in such a genuinely kind way that it starts your day off beautifully. Thank you ladies, you have my love and my gratitude.“
Customers` Favorites
“I love Dunkin Donuts sometimes it's twice a day if not more“
Customers` Favorites
“The bathroom was clean that's what I look for ...friendly people, great family reunion ����“
Customers` Favorites
“Place it's good. They always make the coffee the way I want it and the people behind the counter it's nice. Nothing bad to say about this Dunkin donuts. Also plenty of parking. Always crowded a bit so if you crossing from the parking to the store always look first. People driving cars in Waterbury they don't stop. They have some kind of mental problem. They think when they driving a car that they can mix their problems with people on the streets, plus they always in some kind of hurry I don't know exactly what they hurry is but they don't even have a minute to stop for a person crossing an street.“
Customers` Favorites
“I absolutely love this Dunkin. I go here most mornings on my way to work. The morning crew (especially the women) that are there on the week days are so personable and so sweet every day. Even though it's early in the am they give 100% to every order they take. It really makes my morning to see them. I will continue to go here to get my Dunkin. This is the best Dunkin Donuts in Southington (and there are quite a few)!“
Customers` Favorites
“I love going to this dunkin donut the girls that work there make you feel welcome and very professional and they always have everything that you want to order and the sevice is very fast I love going here cause is a place we're I could come and relax and have my coffee in peace and read my newspaper.“
Customers` Favorites
“Staff was very pleasant to interact with
Parking: You have to park behind the store and walk to the front. I don't feel it's very convenient for people that can't walk well or walk a distance. The spots in front ( it's only 3 spots ) but they are used for curbside pick ups.“
Customers` Favorites
“I really enjoy going to this DD. Chay & Q hold me down every visit. They are pleasant, funny & make My Coffee PERFECT!! It saddens Me to know that Q is No longer there. Idk what happened but PLEASE bring him back!! He works hard & ALWAYS has a Smile while doing it. He's 1 of the reasons why I even go there. Idc what kind of day I'm having, he NEVA cease to put a Smile on My face. Q if yu are reading this, kno that Yu will 4eva have a Friend in Me. Your kindness touched my heart in so many ways & I appreciate that. DD, y'all Dead wrong for breaking up the Dream Team, Get it Together for the sake of your Customers. Yu don't want to lose Business behind Nonsense.✌?“
Customers` Favorites
“great food. price and staff“
Customers` Favorites
“I can’t say enough great things about this location. Every member of the staff is phenomenal, they always have a positive attitude even when slammed with customers. I work right across the street so coming here is extremely convenient but even if it wasn’t I would take the extra drive to come to this location“
Customers` Favorites
“Keke was exceptional!! I had needed a drink to be remade as it wasn’t sweet enough to my liking & without hesitation with a BIG SMILE she remade it for me. We need more Keke’s in the world. Have never had a bad experience at this location!“
Customers` Favorites
“They always make my coffee perfect!“
Customers` Favorites
“good place.“
Customers` Favorites
“WHEN READING REVIEWS KEEP IN MIND: PEOPLE ARE WAY MORE LIKELY TO REVIEW WHEN ITS BAD EXPERIENCE THAN WHEN ITS GOOD! Dunkin always does such a great job hiring employees. The staff is always so friendly. and you can tell it's genuine it's ; not forced. This one is my favorite . They always make my coffee perfect.“
Customers` Favorites
“my experience he is always great thanks to the staff working members of Erica and Denise there are two hard-working woman give excellent and above excellent service they work hard they greet and acknowledge expectation from customers they should be promoted“
“Ran into a really nice girl working Friday , October 30,20 . @ alittle before 2 pm . She had great customer service I wanted her to get the recognition she deserves ! Thank you this is probably the best Dunkin location. On top of that the place is always clean . Keep it up ninoshka ! You are doing an awesome job !“
Customers` Favorites
“First Time Here; Service Was Prompt and Manager Mohammed and His Staff Were Very Polite and Professional. The Place Appears New and Was Very Clean. I Will Be Returning for More of My Morning Coffee and Will Recommend This Location to Family and Friends.“
Customers` Favorites
“The new management at this Dunkin’ has definitely turned some heads! I’ve been coming here for about two years, and in the past, I’ve dealt with so many problems—bad attitudes, issues with orders, and even inconsistent opening times. But lately, things feel different! For the past week, my wife and I have been stopping here every morning before work, and the improvement is clear. The biggest plus? It’s actually open on time! That was never a guarantee before, but now, it’s a reliable stop to start the day. This morning, we were greeted by a friendly and welcoming man who even made conversation about the weather while we waited for my wife to locate her card. It was such a nice change from the usual experience—and definitely better than having the window slammed in our faces! It’s refreshing to see the effort being put in, and I hope this positive change continues. Thank you for some hope Robert! Keep it up!“
Customers` Favorites
“You ever know it’s going to be one of those days?
Mine started that way.
The young lady at Dunkin made it better.
My order was large. $54 I’m brining staff in donuts and coffee for training day. I’ve already forgot something at home and now not 1 all three of my plastic cards are being declined. Both Buisness cards and my personal. I’m embarrassed and frustrated and keeping my cool by being overly polite and apologizing over and over again for something outside of my control that I don’t think it was my fault.
The young lady behind the counter was pleasant the entire time, she tried my cards at multiple stations and when I finally ran across the street to get cash out of the ATM, she remade my sandwich and had all my stuff ready to go when I got back and offered to help me bring it to the car.
I’m sure it was a system error for the size of my order or a glitch. I’m very sorry I didn’t get her name. She made the experience bearable pleasant and is definitely the VIP of that store. Thank you for not making a hard moment worse.“
Customers` Favorites
“Very good coffee the cold brew is excellent“
Customers` Favorites
“I love this Dunkin Donuts. I havent had a bad order yet. But mostly the order taker in the morning (older woman I am so sorry I dont know your name). But her catch phrase is “enjoy your day”. Besides the great service she is the reason i stop here as opposed to the 5 other dunkins on the way and around my job! And check out the picture… its little touches like that. That turn this from a run of the mill fast food spot to a fine breakfast establishment.“
Customers` Favorites
“I’m going to try to describe two employees at this site, who are the reason for this review and deserve recognition for their hard work. A bald gentleman, who I know is a manager, who is always very nice and very fast. The other is a gentleman that may be new, with thick glasses and neck tattoos, who is ALWAYS smiling, is extremely friendly and cheery. This place isn’t perfect, but I know when either of these two are working, my order will be fast, correct and my interaction will be pleasant. You are lucky to have these two at your site. Please recognize them.“
Customers` Favorites
“Best Dunkin’ coffee in the area!“
Customers` Favorites
“Stopped in for iced coffee on Black Friday. I needed to ask if they had a decaf iced coffee, and my question was immediately answered by one of the team members which I thought was helpful. My order was taken and made in a timely manner. My drink came out perfect, and I'm happy with my visit. Great store! Would return :)“
Customers` Favorites
“Love this early morning crew! Kyle and Shannon know my drink when I pull up to order, and it's never screwed up. Any other time of day it's always made wrong. Too little ice, extra milk. Sugar cakes to the bottom. I may sound picky but it's not that hard and we all deserve to have our coffee made the way we like.
I always ask to melt the sugar and every other place gives me attitude but not these guys!! and they are always so kind to me at the window. Please give tips when you can it's what they live off of!“
Customers` Favorites
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“Great service. Only one near me that does blueberry and apple filled crumb topping.“