“Drive by every morning to this Dunkin before work and grab my Charlie cold foam cold brew.Seems like the crew and manager are fairly some what new and WOW they are on top of everything. Can’t say that about 90% of other Dunkin’s.Makes my morning to work very pleasurable.Great made Charlie cold brew and a great vibe heading to work! Thnx guys!! ??“
“Remarkable DD location! After poor service at the other location in Cheshire, came here on 12 June 2023 at 1:30PM, and the experience was like night and day...the franchise owner Michael should compliment the staff working here...exceptionally courteous, friendly, and fast service...a model for other locations...I hardly ever get to post such positive Yelp reviews...“
“Love them! The dozen donuts is $15.99. You don't wanna buy donuts at Dunkin anymore lol Because it's way better and bigger but about same price. They are busy and small place, you should check their menu ahead. I was there at 12:30 on regular Tuesday and already some donuts what I wanted were run out... ;( Wish they have more! But I'm looking forward to visit again!“
“What a devoted local following! We visited while passing through town and the line was out the door. Their bacon egg and cheese sandwich is pillowy soft & steamy, and their donuts are similarly tender. Boston cream filling was silky and tasted homemade. They have shelves neatly stocked with floury blond sliced loaves and rolls, and their pastry case is full of beautiful cupcakes and a handful of other pastry that I imagine are also good quality. While the line moved a bit slowly, coffee was just okay, and the donut selection was small, they are clearly well-established and serving patrons what they want. Cute place too- a giant dough trough table, huge classic sign and original photos give it a nostalgic touch. The biblical phrases on signs and walls aren’t my cup of tea but it didn’t make my sandwich any less enjoyable!Parking: Tons of parking, especially early morning.“
“Tried the frozen Mac n cheese and it was absolutely delish! My son who is very picky had three helpings. Probably the best we’ve had. We miss the seafood newburg. We were told it was not a good seller. It is a must try if they put it out again. You don’t know what you are missing. The flavors are unbelievable!“
“So this place is a little gold mine. Does a great business with a mass of loyal local customers. Inside it's dated and a bit dirty. Very limited seating. Food is ordinary and reminds me of something that would come out of an average family's kitchen. I ordered a simple egg sandwich on rye toast with a large coffee and the bill was $8.16!!! Are you kidding me??? Way overpriced for what I got!!“
“They have sour cream donuts! My wife loves them. I'm a fan of their frosted donuts and their iced coffee. They use frozen coffee instead of regular water ice cubes. Super delicious and nicely cafinated. The folks who work there are always friendly.“
“When I come here on some mornings the lady who does the drive through mostly through the week is so pleasant and polite. I had a terrible morning this morning and just her being so positive and kind is uplifting. She takes pride in what she does and dunkin should feel lucky to have her.“
“I ordered a big order through the drive through and despite the line being long and the workers being busy, the workers were so nice and such in a good mood. They had a good crew working together. I appreciate them because usually you’d get attitude because of the circumstances but they were so positive. (08/05/22 morning crew)“
“DunkinThis is my favorite Dunkin' to stop it. I go nearly every day! The employees are very nice , fast and efficient. They know my order by heart, lol. This location was recently renovated so both interior and exterior are very nice. I highly recommend stopping by for your coffee fix.“
“Drive thru Dunkin...we all know the food isn't top tier but its consistent 4 stars, and the coffee is ok...its not a $6+ coffee shop...there is no "atmosphere" when you're sitting in your car! So 3 stars, but I always get great service here.“
“I’ve been coming here for the past 3 years with my son (M-F) & now with our new addition to our family! THIS STAFF IS BOMB ? Now only do they have good customer service … they’re amazing people! They interact with my children for the short amount of time that we are in there!NOW, if you had a bad experience with the morning staff? Y’all (customer) are the problem.After COVID happened? People seem to have LOSTED their damn mind ?“
“I'm so thankful for the hard working staff at Dunkin for working through the pandemic. I can always be sure that the work they do is consistently the same, so when I've had a long day, or just about to start my day, that I can get a great cup of coffee or breakfast to start my day or end the day.“
“Stopped by today to grab a bite to eat around 100pm drive thru was active inside wasn't busy shift employee switched over and we had Pedro. He was very nice, friendly attitude and great customer service. The ambiance was very clean inside and out. He did not rush us and he made my pumpkin signature latte very well. We had an order that we needed to confirm and he was also patient with that as well. I want to say KUDOS to Pedro keep that same energy and to your boss you need more employees like Pedro great people person for your establishment. I would recommend this location. Thank you Pedro!“
“I’ve been bringing the Meriden Humane Society dogs on Sundays for pup cups (and of course treating myself too) for months now and just want to say THANK YOU for giving real sized pup cups. Not all Dunkin’s do that. The service is always great, the drinks are good and the pup cups, of course, are AMAZING!!“
“I absolutely love this Dunkin. I go here most mornings on my way to work. The morning crew (especially the women) that are there on the week days are so personable and so sweet every day. Even though it's early in the am they give 100% to every order they take. It really makes my morning to see them. I will continue to go here to get my Dunkin. This is the best Dunkin Donuts in Southington (and there are quite a few)!“
“I'm from Massachusetts & I thought this Dunkin operated way better than the Dunkin's around my area! The staff was absolutely wonderful, they were super fast at making my order! I definitely think this Dunkin was great! if I'm ever in the area again would definitely come back to this Dunkin anytime!“
“I don’t know who’s running the drive thru. These are the most polite Dunkin’ Donuts employees I have EVER encountered. I’m not even kidding you! They ensure your order is correct. And I can also tell by looking at my ice coffee if it’s gonna taste good or not. This Dunkin’ does not disappoint. Go see for yourself. They definitely go the extra mile. I went back several days after and still the same great service.“
“Went through the drive thru, cashier was very nice. I get a modification on my favorite drink and they did it with no problem. The price was also about 50 cents cheaper than other locations so that was nice.The parking lot was very clean and the building looked to be in good condition. Will be back!“
“Great service here, I was traveling to New Jersey for work and decided to stop and stretch. I am very glad I did. I ordered an iced coffee with a mocca shot and was waited on by a very friendly man. He had been woth the company for over 10 years and was one of the managers there. Thank you so much you made my day.“
“Amazing customer service for my first time visiting! The ladies that helped me were very nice! They were patient with me also when I had my daughters with me due to my daughters not knowing what they wanted! But I appreciated the service and food was delicious. My refresher was made to my liking. I would recommend going here!“