“I'm so thankful for the hard working staff at Dunkin for working through the pandemic. I can always be sure that the work they do is consistently the same, so when I've had a long day, or just about to start my day, that I can get a great cup of coffee or breakfast to start my day or end the day.“
“I love this Dunkin Donuts. I havent had a bad order yet. But mostly the order taker in the morning (older woman I am so sorry I dont know your name). But her catch phrase is “enjoy your day”. Besides the great service she is the reason i stop here as opposed to the 5 other dunkins on the way and around my job! And check out the picture… its little touches like that. That turn this from a run of the mill fast food spot to a fine breakfast establishment.“
“I don't know what to say, the lobby wasn't open yet and I have to be at work before they open. We don't have Dunkin' in my area, so I pulled up to the drive-thru and I asked for her help to make me a coffee. I couldn't have made this coffee better myself. It was like she knew exactly what I meant by semi-sweet and smooth and creamy!.. I'm not used to bright shiny people at 5:00 a.m., most of the time there is tired as I am and they're ready to just get it together and go! These folks are awesome!!“
“I absolutely love this Dunkin. I go here most mornings on my way to work. The morning crew (especially the women) that are there on the week days are so personable and so sweet every day. Even though it's early in the am they give 100% to every order they take. It really makes my morning to see them. I will continue to go here to get my Dunkin. This is the best Dunkin Donuts in Southington (and there are quite a few)!“
“I have to say Jayden is an excellent customer service associate. I use the drive thru always she is very upbeat and friendly, always smiles at her customers. Has I could tell from her voice. Jayden really makes my day before heading to a stressful work environment with my coffee. Specially when the associate smiles and exhibits courteous behavior it makes a ton of difference especially in the early morning hours before heading to work. Thank you Jayden for providing an excellent customer service and keep up your good work. Thank you for all that you do for the public. You are an amazing and an exceptional customer service oriented associate. Kudos to you! Great job!“
“Just went there. The drive-thru attendant made sure I really wanted a hot coffee, not iced. It made me think a while. But I still got the hot. They didn't have the donut I wanted, but I received a complimentary plain stick. Now that's going above and beyond.“
“I went here for the first time this morning. It was insanely busy yet the staff had an amazing system to keep orders moving and everyone happy. I read the background of this place and he mentioned he doesn't like waiting in lines and boy did he figure it out! All the doughnuts were amazing. I ordered an egg sandwich too which was very tasty as well. The staff were amazing.“
“Really helpful, patient staff when putting together a larger order of perfectly made baked goods. Their bismarks stand out as exceptional in a group of really wonderful options. The brownies are also a hidden gem; chewy, chocolatey and dense. Perfect place to get dessert after you grab a hot dog from Frankie’s!“
“The bakery is clean and always fully staffed! My Husband loves the sugar free turnovers! We appreciate that they usually have the sugar free alternatives, as He is diabetic! They also do cupcakes and cakes! I would get there early, on the weekends, for the best selection! The only thing that bothered Me, that I recently found out, was that they freeze the cupcakes! They are still good but I'm thinking that may be why they are sometimes a little off!“
“Tried the frozen Mac n cheese and it was absolutely delish! My son who is very picky had three helpings. Probably the best we’ve had. We miss the seafood newburg. We were told it was not a good seller. It is a must try if they put it out again. You don’t know what you are missing. The flavors are unbelievable!“