Customers` Favorites
Customers` Favorites
“Great service. Only one near me that does blueberry and apple filled crumb topping.“
Customers` Favorites
“The customer service was the best I ever had!!!!... I think her name was Carmen...she was there by herself and handled the drive through customers and well as me a walk in. ..very friendly and with so much warmth and respect...thank you Dunkin!!“
Customers` Favorites
“Tried the frozen Mac n cheese and it was absolutely delish! My son who is very picky had three helpings. Probably the best we’ve had. We miss the seafood newburg. We were told it was not a good seller. It is a must try if they put it out again. You don’t know what you are missing. The flavors are unbelievable!“
Customers` Favorites
“I went to Waterbury, CT to try Brooklyn Baking Company for the first time. They have some delicious glazed donuts and cornbread! I am looking forward to try their other desserts.“
Customers` Favorites
“Been coming here since they opened and Carlos and Mel have created such a special place. They are always smiling, happy, and welcoming. They put their all into their store and go out of their way to get to know you. They remember your order, and treat everyone like family. My 8 year old loves this place as well and even though she doesn’t drink the teas or the protein shakes, Carlos makes her a special water that she loves. The whole family is amazing. 10/10 recommend. Love them.“
Customers` Favorites
“We love Harvest Bakery so much. They are so welcoming and sweet to our kids whenever we bring them in and their baked goods are incredible. Just make sure that if you like traditional Boston Cream donuts, you order the custard donut! Thanks Harvest!“
Customers` Favorites
“Place it's good. They always make the coffee the way I want it and the people behind the counter it's nice. Nothing bad to say about this Dunkin donuts. Also plenty of parking. Always crowded a bit so if you crossing from the parking to the store always look first. People driving cars in Waterbury they don't stop. They have some kind of mental problem. They think when they driving a car that they can mix their problems with people on the streets, plus they always in some kind of hurry I don't know exactly what they hurry is but they don't even have a minute to stop for a person crossing an street.“
Customers` Favorites
“I can’t say enough great things about this location. Every member of the staff is phenomenal, they always have a positive attitude even when slammed with customers. I work right across the street so coming here is extremely convenient but even if it wasn’t I would take the extra drive to come to this location“
Customers` Favorites
“This is the only DD when i can get my coffee.
I have a DD about 2mns from my house but i rather drive all the way to exit 25 (i am by Naugatuck Valley Community College) to get it from this place. I work in Meriden and used to buy it over there however idk what happened 😐 that they started to make my coffee nasty. Mess up on my oders all the time. Asked for hazelnut shot and would give me a coffee tasting like pumkin spice 😫. Tried an other DD in Meriden and they never ever put sugar in the coffee even though i always ask for 6 sugars. Out of like 20times i went there ild say 2 maybe 3 times they put sugar 🙄🙄🤦🏻♀️ so i tried this location on Kukas ln and hasn't failed me yet. They're quick, polite and make my coffee perfect 👌🏼 🥰. Keep up the good work 💪🏼“
Customers` Favorites
“I love going to this dunkin donut the girls that work there make you feel welcome and very professional and they always have everything that you want to order and the sevice is very fast I love going here cause is a place we're I could come and relax and have my coffee in peace and read my newspaper.“
Customers` Favorites
“Love it here! The workers are awesome!“
Customers` Favorites
“The Best Coffee On Earth 🌎😋“
Customers` Favorites
“There are 2 dunkins closer to my home and I go to this one whenever I'm getting dunkin because their service is always great, friendly and fast and they always make my drinks perfectly! (Even if I order them a little weird) Also the food is always hot and crispy. Can not say enough good things about this dunkin!“
Customers` Favorites
“best everything and great service“
Customers` Favorites
“I just got a coffee today here, order #6777. I had the most beautiful angel answer the prompter to ask for my order. Kim blew my mind with her gentleness towards me. She’s also super kind and beautiful. Yall are lucky to have her. And I’ll def stop by more at this location.“
Customers` Favorites
“I have gone to this particular Dunkin a few days a week since I have moved to the area about a year ago.
Consistent quality in both customer service and food/drinks. The staff has always been polite and oriented towards getting the customers order correct even if some days it seems they are stressed or busy!
No complaints.“
Customers` Favorites
“The bathroom was clean that's what I look for ...friendly people, great family reunion ����“
Customers` Favorites
“Was visiting here Friday morning relaxing in the chairs with my coffee when I unexpectedly had a very intense seizure. The staff jumped into action & took care of me until paramedics arrived. I felt embarrassed to return because I'd caused a scene, but when I came back and apologized the staff here warmly welcomed me back and were so kind to me that it nearly brought me to tears. These are amazing, wonderful, beautiful people, and EXACTLY the type of employees that every business should pray for. This is my new spot for as long as I live in Connecticut and I would literally go out of my way if I were you to go to this Dunkin (especially if you plan to have a medical emergency bc these ladies are cool af under pressure lol). The girls do everything they can to accommodate you and make sure that you're satisfied with your order and they do it in such a genuinely kind way that it starts your day off beautifully. Thank you ladies, you have my love and my gratitude.“
Customers` Favorites
“The bathroom was clean that's what I look for ...friendly people, great family reunion ����“
Customers` Favorites
“Best Dunkin’ coffee in the area!“
Customers` Favorites
“They always make my coffee perfect!“
Customers` Favorites
“Love this early morning crew! Kyle and Shannon know my drink when I pull up to order, and it's never screwed up. Any other time of day it's always made wrong. Too little ice, extra milk. Sugar cakes to the bottom. I may sound picky but it's not that hard and we all deserve to have our coffee made the way we like.
I always ask to melt the sugar and every other place gives me attitude but not these guys!! and they are always so kind to me at the window. Please give tips when you can it's what they live off of!“
Customers` Favorites
“good place.“
Customers` Favorites
“Very nice, very clean! I love going to Watertown and I always stop at that dunkin donuts!“
Customers` Favorites
“I absolutely love this Dunkin. I go here most mornings on my way to work. The morning crew (especially the women) that are there on the week days are so personable and so sweet every day. Even though it's early in the am they give 100% to every order they take. It really makes my morning to see them. I will continue to go here to get my Dunkin. This is the best Dunkin Donuts in Southington (and there are quite a few)!“
Customers` Favorites
“I love this Dunkin Donuts. I havent had a bad order yet. But mostly the order taker in the morning (older woman I am so sorry I dont know your name). But her catch phrase is “enjoy your day”. Besides the great service she is the reason i stop here as opposed to the 5 other dunkins on the way and around my job! And check out the picture… its little touches like that. That turn this from a run of the mill fast food spot to a fine breakfast establishment.“
Customers` Favorites
“Very good coffee the cold brew is excellent“
“Ran into a really nice girl working Friday , October 30,20 . @ alittle before 2 pm . She had great customer service I wanted her to get the recognition she deserves ! Thank you this is probably the best Dunkin location. On top of that the place is always clean . Keep it up ninoshka ! You are doing an awesome job !“
Customers` Favorites
“Service at this location (Farmington) was professional and friendly“
Customers` Favorites
“best everything and great service“
Customers` Favorites
“This is a GREAT DD store!!! The MORNING Staff is Incredible!!! I go every day from work and they never disappoint me!!! I appreciate my morning crew and want to say THANK YOU for helping to make the work day go by!!! Specially my Boo!!! Thank you Morning Crew you guys Rock!!!!“
Customers` Favorites
“Keke was exceptional!! I had needed a drink to be remade as it wasn’t sweet enough to my liking & without hesitation with a BIG SMILE she remade it for me. We need more Keke’s in the world. Have never had a bad experience at this location!“
Customers` Favorites
“I go every day @ 5 am. They staff is always nice, even when being overwhelmed by the typical CT Karen's that would complain even it was delivered to them in the bed. The AM crew, hustle, usually with just 2. Sometimes mistakes happen. That's life. My problem is with the behavior of the other customers. If you think being a huge Karen to them is going to make them treat you like Queen Elizabeth, you either don't live in 2025-26, have possess the reasoning traits of a 13 yr, or are just a KAREN.“
Customers` Favorites
“I don’t usually take the time to write reviews, but this one is well deserved. Jess at Dunkin’ is truly exceptional.
From the moment you walk in, she brings an energy that completely elevates the experience. She is warm, personable, and genuinely people-driven, not just going through the motions, but actually connecting with customers. In a world where customer service often feels transactional, Jess stands out in a major way.
She goes above and beyond every single time. Whether it is remembering orders, moving with efficiency during busy hours, or simply making people feel seen and valued, she delivers consistently.
To be honest, I find myself timing my visits just to make sure she is there. That alone speaks volumes.
Dunkin is lucky to have her. She is not just an employee, she is an asset to the brand and a reflection of what great service should look like.“
Customers` Favorites
“WHEN READING REVIEWS KEEP IN MIND: PEOPLE ARE WAY MORE LIKELY TO REVIEW WHEN ITS BAD EXPERIENCE THAN WHEN ITS GOOD! Dunkin always does such a great job hiring employees. The staff is always so friendly. and you can tell it's genuine it's ; not forced. This one is my favorite . They always make my coffee perfect.“
Customers` Favorites
“Thank you for not only having pumpkin back but for being literally one of the best Dunkin’s I have gone to you guys are super quick super friendly and my coffee is always exactly how I like it 🍂🧡🎃“
Customers` Favorites
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“Great service. Only one near me that does blueberry and apple filled crumb topping.“