Cold Stone Creamery
$$ • Ice CreamAbout Cold Stone Creamery
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Cold Stone Creamery Reviews
162 ratings
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It's 7:26 PM and they are closed when they are suppose to close at 11 PM. This is one of the lowest rated Cold Stones in the nation and it's clear that the owners don't care.
This place genuinely has to hire some of the rudest workers to exist. I walked in last night, and the worker in the back came out with an attitude from the start. She asked, “What do you want?” while rolling her eyes, then proceeded to huff and puff while I was trying to figure out what I wanted.
I understand everyone has bad days, but this particular employee seems to have a bad day every time I come in. Her attitude toward customers is extremely unprofessional...read full review
I understand everyone has bad days, but this particular employee seems to have a bad day every time I come in. Her attitude toward customers is extremely unprofessional...read full review
Horrible customer service experience. Terrible and rude staff. Would not recommend!
Hours
| Monday | 12 - 11PM |
| Tuesday | 12 - 11PM |
| Wednesday | 12 - 11PM |
| Thursday | 12 - 4:30PM |
| Friday | 12PM - 12AM |
| Saturday | 12PM - 12AM |
| Sunday | 12 - 11PM |
Cold Stone Creamery is a popular ice cream shop known for its creamy flavors and extensive mix-in options. Customers can enjoy a variety of treats, including milkshakes, ice cream cones, and customized desserts. The menu features classic flavors like vanilla and butter pecan, as well as suggested combinations. While the experience can be pricey, especially in the DC area, many reviewers find the personalized service and generous portions to be worth the visit. However, some note that the location near the Nationals Ball Park caters more to tourists than locals.
Reviewers have praised the excellent service, with one customer describing it as "another 5-star service" and "the top 1% of Cold Stone experiences." The ice cream to toppings ratio is also mentioned as being perfect. Another reviewer enjoyed the birthday cake and chocolate waffle cone, though they noted the high prices and busy atmosphere, preferring a more laid-back setting.
Overall, Cold Stone Creamery offers a wide range of delicious ice cream options, with personalized service and generous portions that many customers find worth the cost, despite the location's popularity with tourists.