McDonald's in New Castle

“Is such an offbeat experience I have at this location. I will start with the one con I have here. The lock their doors to pedestrians and take out customers on foot at 8pm sharp. I get off work at 7 and take the bus home. Sometimes I dont get back by 8, and it's the only fast food within walking distance. I understand, because of the area, you need to keep safety a priority. But 8 o clock? Come on. 9pm is more reasonable. Now, on to the pros (surprisingly, there are many): First off, it's clean and has that classic McDonald's smell. The food has always been prepared hot and fresh. The one small special request I have is fulfilled without problems. Usually I have to specially request a side of breakfast sauce with my sandwich order in the morning. Any other McDonald's I've been to I've had to request each time. Sometimes they charge me for it, sometimes they don't. As a frequent flier here, it seems they have only charged me one time. And after requesting it once (or maybe twice) with the same employee on separate visits, the manager with the braids gave it to me without me having to request it, I suppose she remembered me, and I had only ordered with her once before. Such a small thing like that made my morning.“

“I don't normally write reviews but these two ladies Rosemary and Eddie who run the store 700 North DuPont hwy. They are the epitome of customer service. They are always very pleasant no matter how busy food is always fresh restaurant is always clean. It's a pleasure to eat there. And this is coming from a fine dining chef. Yes we like McDonald's too. I look forward to seeing those ladies in the morning. And I know other customers do too. It actually seems that they run the entire restaurant by themselves. If I was a corporate manager of the store I would thank these ladies because I go out of my way to come here.“

“Good Evening Google Family. This is my first time visiting this location of Micky D's, my mom's favorite place. I placed her order on the self serve kiosk and then I paid for it via debit card. Then I waited for my order. It did not take long for my order to arrive. I enjoyed my food experience today. Everyone was very nice at this location, including the Micky D's associates. I will definitely visit this location again. Have a great night, Google Family and don't forget to work out.“