Firehouse Subs Bartow Plaza
$ • Sandwich Shops, Fast Food
Hours:
280 E Van Fleet Dr, Bartow
(863) 800-3033
About Firehouse Subs
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Firehouse Subs Reviews
Share your opinion about Firehouse Subs Bartow Plaza
Had a horrible experience with this Firehouse Subs location. I placed an online order and redeemed my firehouse points. When it was time for me to pick up my order, the order was not made, and the employees would not honor my order. Although I had a screenshot of my confirmation, I continuously tried to show the employees. One employee tried to be helpful and called the manager, who denied my order and mentioned: “no offense” to the issue. He was not in the store but stated...read full review
Had a horrible experience with this Firehouse Subs location. I placed an online order and redeemed my firehouse points. When it was time for me to pick up my order, the order was not made, and the employees would not honor my order. Although I had a screenshot of my confirmation, I continuously tried to show the employees. One employee tried to be helpful and called the manager, who denied my order and mentioned: “no offense” to the issue. He was not in the store but stated...read full review
This location is good, but just want to say, one of your employees just tried to start a fight with me at the gas pump while in Firehouse uniform. I pumped gas, and then had to go inside and wait in line for my receipt, when i get back to my car, she is mad and questioning me on why my car was at the pump. Kicking up a fuss and threatening over nothing. Probably not the best public image, since she was in uniform and either going to or leaving work. She sucks, but your location...read full review
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 9PM |
| Thursday | Closed |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
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Firehouse Subs Bartow Plaza offers delicious food and excellent customer service, according to reviewers. The staff is described as pleasant, caring, and fast, with the ability to handle complicated orders accurately. One standout employee, a short Black American woman, is specifically praised for her kindness and positive impact on the dining experience. The restaurant is also noted for its cleanliness, with a clean restroom, and is kid-friendly and wheelchair accessible. Customers appreciate that there are no dietary restrictions and feel that everyone can find options they enjoy. Many visitors mention the great service, highlighting staff like Ricky, who provides outstanding treatment and makes guests feel welcome. Overall, this location is recommended for its good food, friendly staff, and caring atmosphere. Visiting at night when the friendly employee is present is particularly suggested.