Customers` Favorites
“This new location You’d never even guess it opened like 6 months ago none the less How its ran and operated I give it a 12 out of 10 ALL the time!So we all are aware I’m disabled and there’s just nights I can’t prepare a meal due to pain so I dropped in to grab Turkey Toms for the hubby and I …From the start of the order taking they were extremely professional.. friendly and fast!However I get to the window very friendly..understanding and just pure angels Jen took my order and the gentleman at the window just a pure joy to have them serve you seems like a family close oriented group then the sandwiches ? delicious, fresh veggies even ensured the extra vinegar was spot on not too much and not even messy the presentation in person was better than the photo of the item on the menu…usually that’s not the case.. visit this location and I guarantee you’d agree with me and it even superseded what I thought I would get!They also both did a huge blessing for my hubby and I :.. might I say there’s still great individuals within this world and Jen/gentleman (whoever was working on 1/9/23 at 7:25p) truly made my entire week Light up! THANK you both for the small blessing and I will never ever forget it or you should I become the first billionaire from the area lol ? I seriously will return to bless both these lovely individualsDon’t walk RUN to this clean/professional/swift location and tell them I sent ya ? ?P/S Sorry you girl didn’t get photos it was gwoodddd“
Customers` Favorites
“The manager Chy(so) was wonderful. She was such a sweetheart. Kuddos to her for trying to keep the love bugs at bay cause they are bad right now. This is one of the better subways we’ve been to ( and we’ve been to a lot) were the timeliness and quality of the food was impeccable. Great job!“
Customers` Favorites
“The word “Gourmet” is very appropriately placed. The sandwiches are truly gourmet. Have you ever eaten something where you can’t help but continuously repeat “this is the best thing I’ve ever tasted” ? Eating a sandwich from here is one of those experiences. 10/10 recommend! Also their outside eating area is adorable!“
Customers` Favorites
“The staff was inclusive and welcoming! First time just passing by with friends. I love the sauce selection and the hidden gems in it! This place made an impression on me for the brand and will definitely make me stop when traveling and seeing one as a trusted place to fill your stomach in confidence 🙌🏾“
Customers` Favorites
“The best cuban sandwiches I have ever had. I have been eating at Julio for years when they was downtown Lakeland by the RXR tracks. I even have to take some to Ga with me for family there, and now they have open up another shop on S Fl Ave. Awesome I give them 5 stars ? ?“
Customers` Favorites
“Every sub I have gotten from here has been absolutely phenomenal but my absolute favorite is the Dean Garlic Special 🙌🏽 best subs in the world are the ones that leave behind sub juice in the wrapper! Be prepared to enjoy a tangy, spicy, juicy and garlicky food event in your mouth!“
Customers` Favorites
“Always friendly staff...clean.....fresh .....highly recommended“
Customers` Favorites
“My husband and I both had a very busy afternoon with appointments. It had been raining all day-we were both cold from being in and out of the rain, and we were hangry! We wanted something quick and decided on Firehouse Subs at Merchants Walk in Lakeland. Christie took my order over the phone. My husband and I both noticed how clearly, efficiently, and professionally she took our order. When I went in to pickup our order, Christie was at the register. I was able to watch as she was checking out customers. Again, she was very efficient, professional, and kind. The entire staff was busy and working making other orders. All were friendly and smiling. Very impressive! Kudos to Christie, and all the folks working in there!“
Customers` Favorites
“All of the employees are super nice and try to get your order done as fast as possible even though the oven has been broken for quite some time. This seems like a really big issue on the management's side of things. The last time I went in, the girls who were working were so nice and helpful, they were chatting with customers and they were getting all the orders done very quickly (plus my sandwich was delicious).“
Customers` Favorites
“Subs are delicious & full to the brim,, we stopped going about 4 years ago because for the money they where stingy With the filling ,,, now it’s amazing & the meat is great nice & lean ,, We belong to there club we get points and it’s great ,, Will definitely be a regular customer from now on ,,“
“Always been great customer service and very clean but they are very expensive on everything now. I got the Monster combo and it was about $18. Didn't even have that much meat in it. I probably won't be going to another Subway again till that changes.“
Customers` Favorites
“My family is from Philadelphia, so I am very familiar with how a Philly cheese steak is supposed to taste… the Philly at this location is by far the BEST Philly I have had in all of Florida!!! The staff were also very nice and full of personality. If you want a great sandwich, please visit this location ASAP!! BRAVO!!!“
Customers` Favorites
“Every time I come into Subway, Latoya is always so helpful! The store is always clean, and the whole experience feels like I’m coming to spend time with longtime friends. Everyone is so welcoming, and the customer service is truly unmatched. ❤ Keep up the great work, Latoya! 👏🏽“
Customers` Favorites
“Service was fast, efficient, & friendly. Go ahead and get the chips if you're already getting a sub and a drink. Go next for to the Peach Cobbler Factory to make the meal extra special. This was a great combo for my family, which included one finicky elder and a picky teen.“
Customers` Favorites
“I had an outstanding experience at the Jimmy John's in Winter Haven today. The gentleman by the name of Gabriel who was working the 6:20 p.m. shift and assisted me provided some of the best customer service I've received in a long time.
He was friendly, welcoming, patient, and genuinely seemed to care that every customer had a great experience. He had a positive attitude, worked efficiently, and made me feel appreciated from the moment I walked in. It's rare to come across someone who brings that level of professionalism and kindness to their job.
Employees like him make people want to come back. I hope management recognizes the outstanding service he provides because he truly deserves it. Thank you for making my visit such a positive experience—I will definitely be returning!“
Customers` Favorites
“I Ordered 2 half subs online and ended up waiting a total of 45 min. The 2 people decided to get everyone else order done including the people walking in who waited no longer then 5 mins to be helped while I sat inside along with another online customer waiting for our food eventually the lady gets my food ends up being a whole mess another customer is smart mouthing me trying to rush me out to sum this all up I will never be going again😀“
Customers` Favorites
“my personal favorite subway. employees aren't much for conversation but that's great, prices are good with the coupon sheets i get in the mail every couple weeks, they put on a good amount of veggies, and the ingredients usually look pretty fresh if you arent there at closing time. low atmosphere points because no subway has atmosphere, you're meant to eat the sub in the car or at home
Vegetarian options: my wife (vegetarian) gets a veggie and likes it. says the garlic aioli is an important part so consider that if you're in a subway and a vegetarian (must be tough)“
Customers` Favorites
“The young man that was closing to was truly awesome I had been driving since 6am and showed up 8 minutes before closing and even clearly just as tired as me he made 2 sandwiches for me without hesitation. And when I went to pay before I even knew what he'd done I saw he bypassed the tip part won't let me leave him a tip and told me it was OK. I really hope this reaches a manager that can give him some kinda bonus. ❤“
Customers` Favorites
“I order sandwiches through the app for pickup at this location, and I have not had to wait more than 5 minutes for a freshly made toasted sandwich from the time I place the order until pickup. The employees here are also very courteous. You can also dine in at this location and the tables and floor have always been clean.“
Customers` Favorites
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“This location is good, but just want to say, one of your employees just tried to start a fight with me at the gas pump while in Firehouse uniform. I pumped gas, and then had to go inside and wait in line for my receipt, when i get back to my car, she is mad and questioning me on why my car was at the pump. Kicking up a fuss and threatening over nothing. Probably not the best public image, since she was in uniform and either going to or leaving work. She sucks, but your location is great!“