Dunkin' Donuts in Boca Raton

“My go to place in the morning. They know my name and standing order. Large coffee, cream sugar. Guess it really isn't that difficult when you think about it but they see me walk in the door and it's made. I feel values and welcomed! Thanks you!“

“Everything was great...but not feeling the price for the loaded hash browns.. That's crazy...make the price or the quantity make since with each other, people will go crazy for it...it's very good and fresh 👌🏾...
The WRAP....it's ok..I can see myself eating it twice a week“

“This Dunkin’ Donuts is a great spot for a quick and hassle-free coffee run. The service is impressively fast, ensuring you get your order without unnecessary waiting. Parking is plentiful and convenient, making it easy to stop by without worrying about finding a spot. Unlike some other locations, this one isn’t too hectic, allowing for a more relaxed experience. The staff is friendly and efficient, keeping everything running smoothly. The place is spotless, with a well-maintained and inviting atmosphere. Whether you’re grabbing a morning coffee or a quick bite, this location is highly recommended!“

“The employees are very nice at this location, and drive thru is always quick! I had a screaming baby and dog in my car one day when their drive thru was closed, and an employee was nice enough to bring my order out front to me so I did not have to bring them inside!“

“I stop by Dunkin weekly, but today was my first visit to this new location — and I have to give a big shoutout to Jonathan!

He was genuinely friendly and welcoming, going out of his way to make everyone feel valued. It’s rare these days to meet someone who greets you with such kindness and energy. Coming here didn’t feel like being “just another customer” — Jonathan made it feel personal, like you actually matter.

To whoever hired him, hats off to you. If more businesses had employees like Jonathan, they’d see happier customers and a lot more success“

“I had a wonderful experience at the Dunkin' on 20th St in Boca Raton! From the moment I walked in, I was greeted by festive Halloween decorations, which created a fun and lively atmosphere. The store was clean, well-organized, and full of seasonal spirit, which made my visit more enjoyable. The staff were friendly and efficient, ensuring that my order was prepared quickly despite the busy rush.

As for the coffee, it was just what I expected from Dunkin'—fresh, flavorful, and exactly to my liking. I ordered my usual, and it was made perfectly, with the right balance of flavors. The service was smooth, and I appreciated how the staff maintained a positive attitude throughout my visit.

Overall, the combination of great coffee, quick service, and festive decorations made this a delightful stop. It’s always nice to visit a place that not only serves good food and drinks but also takes the time to create a welcoming environment. I’ll definitely be returning, especially during the holiday season when they clearly go the extra mile to make customers feel special.“

“I go out of my way to go to this Dunkin. The manager Jessica has cultivated a wonderful staff with bar none the best service of any store I've ever been to. To have been able to keep the same quality staff as long as she has speaks volumes these days. They start my work days with a smile. It's a pleasure I look forward to each week.“

“I love Dunkin' Donuts. The line out the door that was visible a block away at 11 am was a promising initial sign. Despite the line, the staff was efficient, and the wait was not long. Although even if it had been a longer wait, it would have been totally worth it. Between starring at the dozens of varieties of donuts and watching more fresh donuts be fried on the spot, my attention was occupied during the short wait.“

“Honestly, I absolutely love this Dunkin’ Donuts location! Brenda and her team are truly incredible. They go above and beyond when it comes to customer service and always know how to treat customers the right way. As a regular drive-thru customer, I’ve seen firsthand how some people can be rude or disrespectful, yet Brenda and her team always handle every situation with professionalism, patience, and positivity. It is not easy to deal with people and their different personalities on a daily basis, especially early in the morning, but this team manages it with a smile. Their positive energy and commitment shine through every visit, and it makes such a difference. I truly thank them for the outstanding service they provide day after day. This team deserves more than 5 stars!“

“I went in around 4pm. The young lady was all by herself with 6 customers ordering a range of different items. She still had a great attitude, amazing service and was very apologetic about the wait. I don’t know her name but she deserves praises. And for whoever does the scheduling no employee should be left by themselves as someone who also works in food service. Thank you!“

“The staff is actually friendly helpful and always smiling. Food is always outstanding and fresh even the tea is perfect (like my wife) doesnt tastes old like many other locations. Nice clean and friendly Establishment. We drive out of our way to enjoy this one. Manager is outstanding. Highly recommend !“

“I love Dunkin. Great location. The staff have to deal with a lot of crazy fussy rude entitled customers though, I love the free donut Wednesdays 🍩🍩. and the $6 breakfast. Service very good and friendly. I took away one star for atmosphere the chairs are not very comfortable and there were straw wrappers on the ground around the trash can. I guess most people grab an go. Also it's a quiet location so I like to do my work there. ☕“

“The lady working right now (11/22/25 @ 4:05pm) needs a raise! She effortlessly made my husband and I's order quickly and effectively all by herself in that store. She gave me some knowledge about coffee milk and our her drink recommendations were delicious. Thank you!“