Customers` Favorites
“I'm giving this a 4 ONLY because of Ashley!! If she is there, i am able to get my order placed and recieved so quickly! She's so upbeat and hardworking!
I always do drive through since i pick it up on my way to work. Came in last week and she wasn't working.... i sat at the speaker for a few minutes waiting to place my order and then finally pulled up to first window when i couldn't get anyone to answer. Window was dark and computer with screen saver going. Gave it a minute there and then pulled up to second windows where lights where on. Tried looking around inside and couldn't see ANYONE! Finally had to leave so i wouldn't be late for work!
Came again the next morning and luckily Ashley was there. She got me in and out with her usual speed and a smile! Always gives me a great start to the work day to have her help me!“
Customers` Favorites
“Love the cold brew and the pastries! Omg!!!“
Customers` Favorites
“Staff is always super friendly and the food is always delicious!!“
Customers` Favorites
“I received a pound of this coffee and I have to say I absolutely love it. Very smooth and has an amazing bold taste. Will definitely purchase again in the future!“
Customers` Favorites
“Was able to replace my safety glasses with Ms. Judy's assistance. Having great coffee while I waited was an added bonus. Thank you for your hospitality and walking me through the process (step-by-step).“
“Awesome service in a faith friendly environment! Well done!“
“I used to be a fan of Scooter’s Coffee, but their drinks tend to be too sweet for my preference. I’m not a fan of overly sweet coffee, and the way their drinks are made just didn’t work for me.
When this location opened near my home, it felt like the perfect fit. I used to visit every other day until I started making coffee at home more consistently. Now I only stop by occasionally.
I’ve actually found a lot of value in making my coffee at home. In December 2025 alone, I saved about $200 by making coffee Monday through Friday. It really put things into perspective.
Overall, this location stands out to me as one of the better chain coffee options in Pensacola. In my opinion, it ranks above other chains, with Starbucks next, followed by Scooter’s, then Dunkin, and lastly Dutch Bros.“
Customers` Favorites
“Thank yall so much for the water and amazing (pumpkin?gingerbread?spice?) cake ball Saturday at the Double Bridge Run!! That came in so clutch around mile 6. Much appreciated!“
Customers` Favorites
“I get coffee here almost every morning. staff is awesome and know exactly what I want when I pull up.“
“I just want to give a huge shoutout to Emmy! She is absolutely amazing at what she does. From start to finish, she goes above and beyond to make sure everything is done right and that people feel taken care of.
Her professionalism, attention to detail, and positive attitude really stand out. You can tell she genuinely cares, and that makes all the difference.
If you have the chance to work with Emmy, don’t hesitate—you’ll be glad you did!“
Customers` Favorites
“Awesome staff and the drinks/food are my favorite in town. Highly recommend swinging by and checking it out.“
Customers` Favorites
“Tried PJ’s for the first time this afternoon. Ordered a Banana Fosters. It was so delicious! Even better was the young lady at the window and her customer service!!! Definitely will be back!!“
“Cool place to hang out! Very nice people“
Customers` Favorites
“They were real nice. They were pretty timely with getting my coffee. It’s the first time I’ve ever had Dutch Brothers and I’m not really impressed with the taste of the coffee, but it’s not bad. I recommend everybody tried at least.. but ask for me. I probably will not go back.“
Customers` Favorites
“Awesome Experience today! My baby Loo Loos first pup cup!!! She definitely enjoyed💜 we will be back!!!!“
Customers` Favorites
“The red sea sour dough bread is so delicious!! I’m obsessed!“
Customers` Favorites
“Nice little upscale cafe. Food and coffee are freshly prepared and service is good.“
Customers` Favorites
“These guys are amazing they are the most happy of anyone I've ever seen at 530am and any time of day after that just awesome! I can't say enough good about them. These guys really set the bar for customer service I hope they get honored for this some how! Thank you bayou by the mall you rock! I wish we could all rock customer service in pensacola like these guys our town might could go back to the wonderful place it was like when I was a kid!!!!!!
Parking: If the parking lot is full just park across the street or on the side u will be treated amazing it's worth it u could even park on either side next door or get them a great parking lot they deserve it By far the best customer service I've ever seen and it's consitant u could come ever day for a week always great customer service“
“The employees are extremely pleasant ad actually act like thy like there job ad tak pride in it. I cant say enough good about this place and the employees. I so wish I could remember everyone's names that stand out every time I visit which is now 3 to 4 time a week. The male with the curly dark hair that helps me often is amazing“
“I live near this location and this is my favorite by far. The staff are always friendly and have great customer service. I once placed a mobile order and was not able to pick it up. I spoke with the manager Kaite the next day and told her what happened. She was more than willing to assist me and remake my order. I give Kaite five stars for great customer service!“
Customers` Favorites
“Savannah needs a raise. By far the best coffee I’ve ever had was made by her this morning.“
Customers` Favorites
“Going in or using drive thru It works!“
Customers` Favorites
“Such a great place! The Vietnamese coffee is fire. The ladies at the register are always so friendly and nice! I had the strawberry matcha as well and the strawberry puree great. Excited to try all their drinks. Bringing a new friend every time I visit just to spread the news about this place!
EDIT 1
After my original few visits I've noticed a bit of a decline in the service here. I've had two instances now where the barista running the shop couldn't do something on the register like a drink modification or printing an itemized receipt. It's such a shame because this used to be my favorite tea shop but the menu is unclear and the baristas don't seem thrilled to tell you about what's in the drinks.
FINAL EDIT
I want to thank y'all for including a menu that lists what's in the drinks. I really appreciate that and was thrilled to find that as an option the last time I went there. I will be back!“
Customers` Favorites
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“They have the BEST coffee and goodies!“