Wingstop
$ • Chicken Wings, Pet FriendlyAbout Wingstop
Customers' Favorites
Chicken Wings
Wingstop Reviews
74 ratings
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You might wanna think your management position better because I don’t think I’ve ever seen a 2.5 rating on Google lots of one star
I recently moved to Delray Beach and have been to this Wingstop about half a dozen times already. I finally wanted to take a moment to write a review because every single visit has been a great experience!
The food is always fresh, hot, and delicious, but what really stands out is the customer service. The manager, Sarah, is absolutely wonderful! She is always so friendly, professional, and accommodating. You can tell she genuinely cares.
She is a big reason I continue...read full review
The food is always fresh, hot, and delicious, but what really stands out is the customer service. The manager, Sarah, is absolutely wonderful! She is always so friendly, professional, and accommodating. You can tell she genuinely cares.
She is a big reason I continue...read full review
Good customer service shout out to Wesley for having me in and out with no mistake on my order clean store organize employees
Hours
| Monday | 10:30AM - 1AM |
| Tuesday | 10:30AM - 1AM |
| Wednesday | 10:30AM - 1AM |
| Thursday | 10:30AM - 1AM |
| Friday | 10:30AM - 2AM |
| Saturday | 10:30AM - 2AM |
| Sunday | 10:30AM - 1AM |
Wingstop receives mixed reviews that highlight both its potential and operational challenges. Many customers praise the food, describing the wings as delicious, fresh, well-seasoned, and good. Specific praise is given for the lemon pepper wings. The restaurant itself is noted as clean and in a great location, with some staff members providing excellent, super, and wonderful service. In one instance, a team worked feverishly on a large order and helped carry bags to a car, showing an appreciative and accommodating attitude.
However, several reviews point to inconsistencies. Some customers experience long wait times, with orders being backed up or not ready upon arrival, even for pre-scheduled pickups. There are mentions of staffing issues, with some employees lacking a sense of urgency. Operational critiques include not all fryers being used during busy periods serving walk-ins, online, and phone orders. One significant complaint clarifies that an order for 20 wings refers to 20 wing sections, not whole wings, which some find misleading. Despite the problems, many customers express intent to return, citing the food's quality and the restaurant's potential when service runs smoothly.