“As a Grubhub delivery driver, I am writing this review to bring a recurring issue to the attention of the management at this Five Guys location.
I have come here twice recently to pick up orders, and both times, the younger male employees told me that the order hadn't dropped into their system yet. This exact situation happened again today, Friday, May 22nd, around 7:00 PM. The young guys told me they didn't have the order. However, a female employee stepped in, checked the system, saw my order immediately, and started preparing it right away.
Since I have experienced this twice now, I wanted to let the manager know. It seems like the younger staff members might be ignoring incoming delivery orders or simply don't want to make them. The female employee was great and helpful, but management should look into how the front staff is handling delivery pickups.“
“Great burgers, fresh ingredients, and excellent customer service. The food was made to order and tasted fantastic. The fries were hot and plentiful, and the restaurant was clean and welcoming. Consistently a great experience every time I visit. Highly recommended for anyone craving a quality burger.“