KFC in Fort Lauderdale

“Had a small mix-up with my Hot & Spicy wings (got sauce instead of dry). I called right away, came back, and Malik took care of everything without hesitation. Not only did he remake the wings exactly how I wanted, but he also threw in fries and a drink for the inconvenience. That’s excellent customer service — quick, respectful, and above & beyond. Shoutout to Malik for turning a mistake into a great experience.“

“We had just landed at the adjacent FL executive airport and were in need of some lunch. Normally, we visit the MCD next door, but we wanted to try something else. The building's outside was drab, and employment notices were posted for each position. However, the man that assisted us at the drive-through and had a manager name badge was fantastic and gave us happy holidays. The young man who served us was excellent; he was pleasant and cheerful. And the food was delicious. What a wonderful encounter!“

“Slightly uncontrolled pandemonium! Have never had an issue with the food quality here but the drama behind the counter? OMG! I worked fast food 40 years ago and I could still run circles around some of the people working here. Someone does need to tell the shift manager that if she hates her job this much, she should find something else. She’s not doing anyone a favor by being there.“

“The food was service was definitely good, even thought there was only one other customer there. I was attended very fast no when I asked for my chicken I asked for it the original recipe but ended up getting extra crispy instead, which isn’t bad but not nearly as good as original. Otherwise a normal KFC Experience. Definitely would go back.“