KFC in Miami

“March 8th, 2025, I think the guy working the register early in the morning said his name was Noland? He was friendly, efficient, and got my order right without any issues. It’s always nice to start the day with great service, and he definitely made the experience better. KFC is lucky to have him!“

“I want to give a huge shoutout to Khooney at KFC! After more than 20 visits to this location, I can confidently say she is an absolute gem. From the moment you walk in, Khooney greets everyone with a warm smile and a genuinely welcoming attitude. She creates such a positive atmosphere that makes coming here a pleasure.

Her ability to multitask is nothing short of impressive. Whether she’s taking orders, helping the kitchen staff, or addressing customer needs, she handles everything with efficiency and a calm demeanor. On top of that, Khooney knows the menu like the back of her hand! She’s always ready to offer great suggestions or help customize orders, ensuring every customer leaves happy.

This level of dedication and helpfulness is rare, and it’s clear Khooney takes pride in what she does. She truly elevates the customer experience, and I can’t thank her enough for making every visit so enjoyable. KFC is lucky to have her!“

“All KFC will give you better service than to the rest of fast food places in my area. This franchise might be the only one where the employees actually listen to the customer, 98% accuracy. So far, good grilled chiken and I love their cole slaw.Decent.“

“Abraham offered the best customer service. I went through the drive-thru for several items including chicken sandwiches and tenders. The sandwiches were delicious. Fresh, moist chicken. The tenders left some to be desired. He exchanged the hard tenders for a fresh sandwich, hot sandwich. I highly recommend the Dr pepper and vanilla cream.“

“This KFC has friendly employees and the food is made with care. I can't speak to some of the unique items this restaurant has like grilled chicken, chicken fried steak, etc but the core products never feel like they've been sitting around. I am also happy that KFC has brought back wedges and this store always makes them fresh. They taste just like I remember them.“

“Dulce was very kind and understanding employee, as she took my order she let me know that they had run out French fries, she apologized and quickly offered other side options. The food was hot and fresh. But I was blown away by the service. Thank you for having such kind employees.“

“Wheelchair accessibility: This is honestly one of the few places I have been with a "clear route for disabled people like myself and it's actually nice to have to wonder around an establishment having people just staring at me instead of offering to "help/assist" me“

“Went to KFC on Sunday August 24 after church. I was met with the most professional and accommodating young man. His name is Jamel (spelling ??) He was very professional and polite. It was very refreshing. Thanks Jamil (spelling ??) for making my visit to KFC a pleasant one.“

“was honestly surprised by this KFC/Taco Bell combo; I’ve never seen one like it before! The food was great, and it’s such a fun mix having both fried chicken and tacos under one roof. The place itself had a quirky vibe too, especially the toilets with this funny electromagnetic locking mechanism; I’ve never seen that anywhere else 😂.

Even though we stayed past closing time, they didn’t kick us out and just carried on with their work around us, which was really chill and appreciated. Definitely a unique spot and worth checking out if you’re in the area!“

“They are a little short staff I ordered drive through
They were out of original chicken may 20 8 pm
The girl at the register was very helpful she told me it was going to be a little wait I believe her name is Isabel that's what the receipt said
Chicken was hot off the fryer finga licking good“

“Not sure why the reviews are so bad, I guess some people just focus on the negative aspects of life.

The food was great and was out in 4 minutes. the staff are incredibly nice and helpful. 🖤👍🏼 this is now my main kfc location (:“

“Fast, familiar classics at KFC, but quality and service vary. Fried chicken can be hit-or-miss sometimes tasty and hot, other times small pieces and slow service. Worth a try for quick comfort food, but check your order before leaving. Still one of my favorite locations though!“

“I placed a fairly large order. Spoke the the general manager Breena. She was so glad to assist. While I was waiting for my order I couldn’t help but notice how great of a personality she has. They way she interacts with the guest had me in awwwww. She works with a smile which I noticed her team all had smiles on there faces and all working so hard.Love this location ♥️“

“I had a truly wonderful experience at this KFC thanks to an employee named Erick. I accidentally ordered the wrong item, and without hesitation, he fixed the order free of charge and did so with genuine kindness and patience. What really stood out, though, was how thoughtful he was—he wished us a great day and even took a moment to praise my son for working hard in school, which meant so much to us as a family.

Erick went FAR beyond basic customer service. His warmth, professionalism, and positive attitude turned a simple mistake into a memorable experience. Employees like Erick are what make an organization stand out, and KFC is truly lucky to have him. We will absolutely be back!☺️“

“I ordered a 5 piece nashville hot tenders, a spicy chicken sandwich, a cole slaw and a medium drink. the nash ille hot are usually good. They do have extra sauce but thats what I like about them. the spicy chicken sandwixh also has some extra sauce. overall the price is hard to beat for chicken. I purchased. ole slaw since they didnt ha e the green beans. overall good“

“I went on July 9, I arrived around 7:50 pm and only 5 customers called so to make things easy I placed my order at the kiosk the cashier who was a lady looked at me and another customer and it was already 8:18 and Other customers arrived after us and the cashier served me and the other customers less. The other girl went to ask and the cashier looked at her with a bad face and saw her from head to toe and ignored her. I went and told her too and She said that she was alone and busy that we had to wait because she was alone and she had seen us but she still couldn't help us. I asked for my receipt and they said they couldn't give me when I know it is possible because I work in fast food and you You can put the non-resive option and in the register inside they can take it from you. The very annoying and arrogant lady, the manager, neither she nor the other cashier apologized or anything and we, myself and the other client, were with children and we had a bad treatment ai that is a lack of respect professionalism empathy and everything has a very bad customer service waiting more than 30 minutes for 2 pieces of chicken is too much and giving character and ignoring the people that I would badly understand if it had been full and not They had staff but it was not very busy and there were worse staff and they didn't want to give me the answer because I said I was going to complain ?????

The only thing if there was only one little boy who came and asked me and wanted to see if he could give me the receipt but he couldn't, the Greek boy who works in the kitchen was very kind and the only one who wanted to help was no one else, not the manager or the other two cashiers. From there everything was a terrible service“

“The food at this KFC was very delicious, I stopped visiting it because the taste radically changed to bad, the chicken doesn't taste like anything, I don't want to generalize because a few Sundays ago on the night shift it was spectacular.“

“First time eating KFC. I didn't even think the chicken was bad. However, I couldn't eat more than the two pieces I ordered. The cole slaw that came with it was very good, as was the biscuit that accompanied it. There was a long queue, but I was served quickly. Most of the people had to eat on the floor, like me, because there is hardly any place to sit in this airport.“

“This KFC location made huge progress with the new manager. Previously I went to this KFC and the manager at that time was so aggressive and hostile but after coming to this KFC location after that hostile experience I found the new workers very delightful. Quick service, delicious juicy chicken (not dry as it was with the previous manager) and I felt welcomed. Happy I can go to my local KFC again and feel welcomed. Thank you to the new manager you seriously rock!“

“I had an amazing experience at KFC thanks to the outstanding service provided by Evelyn. Her friendly and funny demeanor made placing my order a delight. The food was delicious and served promptly. The atmosphere was inviting and clean. KFC continues to be a top choice for fast food, and the exceptional customer service from Evelyn only adds to the wonderful experience. I can't wait to visit again soon!“