“I have only gone inside and ordered. The staff is courteous and helpful. They don't pretend to not hear you or act like they have somewhere better to be than taking your order. That's more than enough these days when there are staffing shortages. I came here several times in the past week and the facility is also bright and well-lit. Definitely more spacious and welcoming than other locations I have visited.“
“I do like the staff. They are always friendly and calm, even during busy hours. My issue with this Baskin-Robbins is that they're ALWAYS out of stock. If I want a brownie sundae, it's always a hit-or-miss if they've got brownies. If I want fudge, it's not always there, but they do have chocolate syrup as a substitute. Their ice cream cups for sundaes do not have proper fitting lids. At first I thought these were just small, uncommon issues, but I go there randomly, never at the same time, and these issues still persist. All I can think is that whoever manages the store does not care enough to have this Baskin-Robbins organized. The ice cream is consistently tasty, and I'm never horribly dissatisfied, but it's odd to me that an ice cream shop is so ill prepared ALL THE TIME. In my hometown, no Baskin-Robbins ever had such issues with having everything in stock, *AND* the ice cream was cheaper too for all of that organization.“
“My people have never had Baskin-Robbins. Whaaat? So we went to the one on 13th at Dunkin Donut. James served us and was knowledgeable & friendly. The strawberry ? was delish. Big hunks of fresh fruit. I need to go back and get a real banana split. Real ice cream! Yeah. We had chocolate, vanilla & butter pecan. Now just a note...this location does not have all the flavors (31). There was enuf to please us. We will be back.“