Customers` Favorites
Customers` Favorites
“The girls are stepping their game up. Smiles finally and not just heads fown. These younger ones here need work ethics but looks like they are getting a little better. Food sometimes fresh and hot but not always. Hey less cream in iced coffee. More milk than coffee. My local spot so there almost daily“
Customers` Favorites
“Delicious! I'm always so impressed with how much food you get for the price. There's so many options & plenty of flavor. I've never had a rude interaction! The employees are kind! Just be prepared to wait even if you call your order in to avoid waiting in the Florida heat. Its not a long wait but it's a slight inconvenience if you're trying to hurry. Other than that, no complaints!“
Customers` Favorites
“I want to give them 10 Stars if I could..I had a horrible experience at the subway in New Port Richey off of 54 I ordered online waited 40 minutes for my food was told my order was cancelled and to contact them to find out the reason why I tried three times to call so then I drove up there and was told they don't honor coupons and they were just awful so I drove to the one in Holiday.Sarah, James and Candi. Were absolutely amazing my food was prepared absolutely perfectly they were polite they were very professional and did honor the subway app coupon. These employees were wonderful. And even though I paid for my dinner twice tonight I did not regret it I will never go back to the one that's closest to my house I will always drive a little bit further and go to the one in Holiday.“
Customers` Favorites
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“Why Mark the Manager is a Good and Qualified Leader at Charleys Cheesesteaks, Strong management is the foundation of any successful restaurant, and at Charleys Cheesesteaks, Mark the Manager demonstrates what true leadership looks like on a daily basis. A good manager must balance efficiency, communication, customer satisfaction, and financial responsibility—all while motivating a team in a fast-paced, high-pressure environment. Mark embodies these qualities and more. His skills, experiences, and character make him a qualified and outstanding manager who not only keeps the restaurant running smoothly but also ensures that employees and customers alike feel valued. One of Mark’s greatest strengths is his ability to keep operations running efficiently. At Charleys Cheesesteaks, the lunch rush can be overwhelming, with long lines of hungry customers expecting quick service and fresh food. Mark manages these busy times with remarkable composure, directing staff to their roles, making sure orders are prepared accurately, and stepping in himself when extra hands are needed. For example, if the grill area becomes backed up, Mark will assist the cooks to speed up service, showing that he is not just a supervisor but also a team player. His strong organizational skills ensure that even during peak hours, the restaurant remains calm, orderly, and productive. Beyond logistics, Mark is a natural leader who focuses on developing his employees. He understands that a restaurant is only as strong as its team, so he invests in training new hires and supporting existing staff. For instance, when a new employee struggles with learning the sandwich assembly process, Mark patiently works beside them until they feel confident. He gives constructive feedback without being harsh, making his team members feel encouraged rather than criticized. Employees respect him not only because of his position but because of his fairness and dedication to their growth. As a result, staff turnover is lower, and team morale is consistently high under his management. Mark also goes above and beyond to guarantee customer satisfaction. In the restaurant industry, one negative experience can deter a customer from returning, but Mark takes active steps to prevent that. If a guest receives the wrong order, Mark personally apologizes, remakes the sandwich, and sometimes offers a small discount or a free drink to show that the customer’s experience matters. These small gestures build loyalty and leave customers with a positive impression of Charleys Cheesesteaks. In conclusion Mark the Manager has shown very good manager skills and he if a very good manager.“