Pollo Tropical

$ • Chicken, Fast Food, Latin American

Hours today·

About Pollo Tropical

Pollo Tropical is a popular restaurant among the local community, known for its delicious and authentic Latin-inspired cuisine. The friendly staff and prompt service make for a pleasant dining experience, whether customers are on the road or just want a quick meal. The menu features juicy roast chicken, tender roast pork, savory black beans, fragrant rice, and sweet plantains. While the restaurant is often busy, customers are happy to wait for their freshly prepared meals. The atmosphere is welcoming, and the restaurant is always clean. The team provides excellent customer service, with managers and staff consistently friendly and professional. Eduardo, the manager, is noted for being incredibly professional, kind, and welcoming. Customers appreciate his efforts and believe he is a valuable asset to the team. Wheelchair accessibility is available, and vegetarian options are offered. Although prices are a bit higher than typical fast food, the fresh, homemade quality of the food makes it a worthwhile choice for those craving Latin flavor. However, there have been some concerns regarding order accuracy with online ordering. Despite this, Pollo Tropical remains a reliable and satisfying spot for a flavorful meal.

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Pollo Tropical Menu
Pollo Tropical Menu

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Pollo Tropical Reviews

2.8
329 ratings
5
28%
4
8%
3
12%
2
6%
1
46%
Food
3.1
Atmosphere
3.0
Service
2.8

Share your opinion about Pollo Tropical

I love pollo tropical but for some reason this location hasn't been so great. I have been here twice. Both times there was an issue. Last time I got burnt brown rice and this time the chicken was not cooked properly. I wasn't able to enjoy the food in its entirety. The staff is very very nice and polite .
Food is good but service is extremely slow, would not recommend.
I ordered trough the App and had to wait 15 min past the pickup time to get my order.

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Hours

Monday 10AM - 1AM
Tuesday 10AM - 1AM
Wednesday 10AM - 1AM
Thursday 10AM - 1AM
Friday 10AM - 1AM
Saturday 10AM - 1AM
Sunday 10AM - 1AM
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