“Great experience! I dined inside and noticed that the lobby was spotless. Cashier Smiley greeted me with a BIG smile & was so polite, I felt as if I’ve been here before. Then Carlotta who made my breakfast at the speed of light, also served me with a burst of energy! My breakfast was nice and neat, hot and delicious! The service here was top tier! Looking forward to my next visit!Parking: Clean!Kid-friendliness: Playground accessible.“
“Every time I come here the food is excellent. It's hot freshly made exactly how I want it but most of all the people that serve you are so courteous and polite. Every fast food restaurant drive-through needs to take a course from these people.Parking: On site“
“They got the orders mixed up but they got it together and made amends. Food was hot and fresh. Employees were friendly and efficient. This location has a freestyle machine. It had all the flavors and was clean. First time to this location but it'll be my go-to BK from now on.“
“I don't normally do this but I stopped going to this Burger King years ago. For some reason I decided to try again tonight and I'm so glad I did! I ordered through door dash. Not only did it get to me with in 30 minutes, The food was fresh and hot and made absolutely correctly! I could not believe how wonderful it was. And I haven't said those words about fast food in a very long time lol. I got the candy bacon Whopper which was absolutely awesome. And I asked for half and half fries onion rings and they even gave me zesty sauce without me asking. I hope this crew knows how good they are because I'll definitely come back to this location and continue to recommend it to people. Thank you for the excellent service and the beyond excellent food!!!“
“I'm actually giving this BK five stars after the Wendy's I just left set the bar so incredibly low. The cashier here greeted me, asked how she could help me, repeated my order back to me, asked me if I wanted anything else. You got five stars today just for making eye contact, speaking, and giving me hot food. Wendy's on Emerson St. couldn't do any of these things.“
“Gentleman who was working the drive thru was very polite and courteous. Kudos to him. The food was hot and tasty. Fries were cooked just the right way.This location seems to care about providing good food and great service. Will definitely be back and recommend.“
“I went here about a week ago and ordered the original chicken sandwich meal. It was the most freshest sandwich I have had at a Burger King in a long time. I appreciate y’all caring about the food you are putting out there. I went agin this morning to see if it was just a fluke, I order the French toast stick meal. Wow again very fresh and efficient going through the drive thru. I have to say I have been to many of the Burger kings around town and they all fail. You are hands down the best one I have came across. Thank you for taking pride in what you do. Made my day!“
“It’s the friendly staff and the customer service for me. I received my food very quickly and not only was my food received fast it was very fresh and I want to say thank you JERMESHIA keep up the hard work.Parking: Clean park lotKid-friendliness: Crowns and toys available on the tables“
“2 double crossandwiches for $6 such a great deal I could smash that for breakfast every single day. I really wish I still had this spot right next to my house, but that's the beauty of a chain restaurant I guess!Vegetarian options: Impossible burgers and maybe something by Morningstar, but that wouldn't be veganDietary restrictions: They look out for the most part just gotta ask!Kid-friendliness: I mean they have paper crowns for the kids... have it your way!“
“Had to come inside for mobile order. Manager corrected that behavior stating if you wanted to come in you wouldn’t have did mobile. Food was good inside service excellent. Restaurant very clean and the manager and front employee were very presentable and efficient.“
“The food is made fresh to order and is served promptly. The staff is friendly and very attentive. Management is solid and leads their team well, as well as not being afraid to be hands-on when it comes to work and customer satisfaction. The remodel is nice as well.“
“I get coupon in mail box and every week I get two family deals for 18 it three whopper n cheeseburger I love their coupon but the one on main street by 22nd street will not make more than one or two meal at a time per order they say they are too shorthanded. Also I ordered online half food wasn't there they refuse to refund and gave me a bag of pies so 20$ of stuff they refuse refund n I had call corporate still not fix do never go main street n 22nd st burger king it too ghetto they steel money“
“Quick and the employee got my order exactly like I said on her first try, she helped me understand their rewards and deals along the way. She helped me to save money and get more food. Completely satisfied and very grateful for her and her ability to go the extra distance to make my visit above and beyond. It is employees like her that make me go there multiple times a week,“
“I felt like a king while eating my burger and most of the staff was attractive and very nice to meetVegetarian options: Impossible burger is the best vegetarian option to meParking: Parking lot is always clean and with plenty of spacesKid-friendliness: The staff is always so friendly and courteous makes me feel like familyWheelchair accessibility: Wheelchair ramps at both access“
“I've been to a lot of BK restaurants in Jacksonville, and this one is by far the one I'd recommend to anyone who's never been to one in DUUUU-VAALLLLL. The service was fast, extremely fast, and very quiet atmosphere, and I was out of there very quickly. Thanks BK “
“As long as the younger female employees work it’s a really good place to go. Sometimes they lack respect because they are young and I’ll mannered. Getting past the front counter experience is the hardest part. But for the most part 8.5/10“
“Omgsh what a pleasant experience I had here today. My first time at this location and I met the Night manager Angel who happens to be the one to take my order. She made sure my meals were fresh which turn out to be hot and fresh. Customer service is amazing quick fast and fresh. I love it!!!!“
“Date: Summer 2022Note: Drive-thru only visit.Hard to come by fast food places now a days that have even a fraction of decent customer service. During a stop here the customer service was great. Speaker was clear and the staff seemed in a decent mood. Food tasted as expected.“
“This location is very nice and clean in the inside ! the team and managers were nice and pleasant with my experience, and they offer me a king hat ! My whopper sand which was top tier and the fries were very delicious and fresh ! I will be coming here on my lunch break more often.“
“A man had ordered his whopper with cheese. There was no cheese. Cook yelled at him! Instead of saying sorry and fixing it. My whopper jr was perfect. Got home go to do survey cant read numbers on receipt called about 20 times no one answered the phone! Its not the nicest most modern one but still my food was good. It took a long time to get waited on also. But the girl was nice.“
“Such a great experience today! We were passing through and stopped on a whim via the drive thru. Our order was correct and fresh, the young lady at the window was super friendly! We must say this is the best experience we have had at a Burger King in a very long time. (This is the first visit to this location.) Keep up the great work!“