Burger King in Jacksonville

“Hello, this is my second time coming to this Burger King and if you’re looking for a Burger King to actually do it your way come to this Burger King off of Dunn Avenue. I asked for my food to be fresh and they did cook it. Fresh off the grill food tasted excellent. Come excellent customer service with a smile, very polite and courteous“

“I know it's BK. Clearly not a 5 star restaurant, but I came to the dtive through for an impossible burger with everything and I was not disappointed. They were pretty busy but service was fast and efficient and best of all my burger was exactly the way I wanted it. It was hot. fresh and tasty.“

“Absolutely love the service here and the happy faces. It's literally like night and day if I had to compare the edgewood location. I will keep driving the lil extra distance. For this wonderful service. What a way to turn my night around after dealing with bs at other BK locations. I will keep coming back to this one! If you want your food hot and fresh. Wish a sincere smile of curiosity. Come to commonwealths BK location. YOU WON'T BE DISAPPOINTED“

“I made a simple order and they couldn't get it right. Large UNSWEET tea, Fish Sandwich with ketchup only and onion rings. Simple, right? Apparently not. I got a SWEET tea, regular fish sandwich with tarter sauce and cheese, it was NASTY, and regular french fries.. people CAN'T READ, or simply don't give a damn about the customers order and management is just as bad. You complain about anything and they get all pissed off at the customer because their employees can't read. I'm never visit this location again. Waste of time and money. Don't bother with this location.“

“Hot and fresh food, wonderful service, very very very very very very friendly employees,
I've had a wonderful experience everything was delicious this is actually beat every other Burger King I have been to in the past 15 years everybody in the store deserves a raise
Hear that corporate I'll be checking on that raise for my employees...
Thank you Burger King employees ❤️“

“The morning Crew is awesome . They get me in and out . A young lady I think she said her name is day knows my voice she makes the start of my day good to know you still have good people in this world is a good feeling keep her on you guys TEAM .“

“I love being a regular here, it feels like a second family. I come here so much that certain workers know my order. Mari is one of the ones that remembers my order, she is a excellent worker.. I just love her energy and the vibes I get from every worker. They all deserve a raise.“

“It's was peak rush hour but I asked for no tomato on my chicken sandwich and there were tomatos,and there were mushrooms when I asked for no mushrooms but after picking those things off. That was the best burger king experience I've had in a while“

“Fresh off work I had a rough day and just wanted to eat. The Burger King on US1 was so unprofessional and gave me a hard time, I didn’t even want the order anymore. After being refunded the correct amount after going back in forth on what I paid. Ms Cathy on Edgewood and beaver to the rescue. She was so polite and Sincerely apologized for the others mistakes that wasn’t even at her establishment. She was warm and welcoming with also saving us money. I think that’s my new burger king home“

“Update 12/23/25 we got lunch today and as usual it was delicious. My mom chanced it and order the onion ring sauce and she said it tasted normal this time. Not sure if we got a bad batch of onion ring sauce.

12/18/25 Don’t get the onion ring sauce. It tastes like bleach. The onion rings were delicious.“

“The staff was nice .I was asked for my choice of sauces and received plenty of napkins. I received my food very quickly. Everything was fresh.
Hated the fish but loved the hot fries and medium drink with little ice.
Notice - fish was three times smaller than usual. It was a little , bigger than Mc Donald fish fillet. It included lettuce, pickles and tartar sauce.
Price-okay.“

“Omg!!!! They have the best drive thru lady!!! I was just there Wednesday the 30th in the pm after 5 maybe!!! The lady in the drive thru is one of the best at customer service!!!! She really should give classes on the subject!!! I hope they are paying her what she is worth, and if they aren't they need to give her a raise!!! I'll be back soon!! I hope she is working when I come in!! Wish I got her name!!! But excellent service!! Thanks so much!!!“

“This has to be the BEST Burger King we've ever visited!! The folks making the food today, Sunday, October 19 12pm were on point! My husband and I both commented and said, "Now THAT'S how you make a Whopper" Positively perfect!“

“I ordered the BBQ brisket burger but received the onion burger. Which was surprisingly delicious. But I still want the Brisket Burger. They had this Frozen Strawberry Lemonade advertised but when I tried to order it I could only jus get it as a regular Lemonade not frozen.“

“This burger king has been a staple in the River Side area for a long time. Got my original chicken sandwich wrong. Walked inside right away and the night time manager Daryl got his crew underway immediately with a quick and correct fix. Can't ask for better service than that. Burger King corporate promote Mr. Daryl to an area manager he definitely deserves it. He is a kind soul!! We need more people like him in the Customer Service field!!“

“I would say the young lady that works drive thru and the counter she need help bad every morning I go in there she's doing three and four jobs at one time with no help about me being a retiree I'm not in a rush to go to work when I come inside to place my order but just think about the ones that got to go to work and be on time it takes a while to do the drive-thru and get the customers at the counter all right Burger King send us some help thanks“

“Deshauna was doing drive Thur and front counter she was so polite she has really strong customer service. I have had bad experiences in this restaurant but she just changed everything very refreshing. I want to say thank you Dee you were great“

“Alexis is the kindest, fastest, and insanely great at multitasking! They are putting orders together, taking orders, giving out the orders, making sure orders are correct, all while greeting every customer. Thank you Alexis for wonderful service.“

“I have not eaten Burger King in a long time and today I was in the area at a class and I had one hour to eat lunch and I decided to go to the Burger King as I was driving by it. It was orderly inside - the place was clean and I was treated kindly and respectfully by the Service representative at the counter. I ordered the two whopper juniors because it was cheaper than getting a regular whopper and it was also cheaper than buying one whopper Junior by itself because they had a special - five dollars. I waited about three or four minutes at the most period. I noticed in the back the manager was making sure everything was moving along and all the people that are working back there or wearing gloves and they were really nice. The work atmosphere seems to be very nice at this particular. Burger King. I am happy I stopped in. It is a very nice place to stop for a meal in Springfield on Main Street. When I’m in the neighborhood, I will stop back again.“

“One of the best food best service, quality of food was phenomenal. Everything was cooked perfectly. I can honestly not recall the last time that I have enjoyed a meal this much. And my family is here eating with my as well. And a 100% agree. 9pm at 8/21/25 . If you haven't told the people that work with you what a good job they're doing you would have to just be blind it was completely wonderful, and me and my family will be coming back. Please thank all the staff for me for what a wonderful meal that they served my family and I

Thank you the Jones family“

“I went thru the drive thru so I can’t comment much about appearance but when I got up to the speaker I was lost as I haven’t eaten at a BK in at least a year or more. The cashier was patient with me and got her manager to explain one of the meals for me to better understand. (Duo and trio meals). She was sweet and kind and when I went to pay I asked if I can get crowns for my kids even though I didn’t order a kids meal. She said how many kids and proceeded to give me 3 for my babies. When i received my meal it was hot and the cashier asked if I would please check real quick to make sure everything was in there, which it was! This surprised me a lot considering fast food places are so quick to get you out. Thank you for making me smile BK on Main Street! Keep up the good work!“

“10/30/24 around 9:55 p.m. - The service was amazing! I couldn’t hear the woman in the speaker, so she asked me to move forward. She took my order at the window and was very patient with me the entire time! They made my food correctly when I’m honestly very complicated! They also gave me extra of both my sauces I asked for! There was also young man too who was also very kind! My food was also very good- bussin. Thank y’all for the positive interaction! I was starving!“

“NO tomato on burger I asked for extra onion i got no tomato,No extra onion either, No lettuce, and I ordered onion rings NO sauce until tomorrow, get it together pay attention, Im tired of BK , that used to be a great place to eat No one cares enough to pay attention, I got a burger flooded with MAYO ,, hardly worth 13 dollars“