Dunkin'
$ • Coffee Shops, Donuts
Hours:
7005 Gate Pkwy, Jacksonville
(904) 367-3971
Customers' Favorites
Dunkin' Donuts Reviews
I tried ordering ahead on the app but it kept freezing up. So, I was worried they would be so annoyed as I had to get a lot of doughnuts for a staff holiday breakfast and a few smaller separate orders. Sam, helped my husband & I out and she was great! She didn't act annoyed that I had to order a bunch of doughnuts at all. She smiled and made sure everything was right in our order which I really appreciated!! Thank you Sam for starting our day off with a smile! P.S. Dunkin I love...read full review
My daughter loves Dunkin Donuts; especially their breakfast sandwiches, so it's no surprise we had to have DD when she was in town for breakfast. We stopped by this location and got a bacon egg & cheese crossantwich for her; even picked up a DD Elf Christmas ornament. The staff was friendly and efficient.
Ratings
Hours
Monday | 5AM - 8PM |
Tuesday | 5AM - 8PM |
Wednesday | 5AM - 8PM |
Thursday | 5AM - 8PM |
Friday | 5AM - 8PM |
Saturday | 5AM - 8PM |
Sunday | 6AM - 8PM |
I am really confused on the rating I would like to give. The quality of the food is four stars however the behavior or attitude of the staff is 2. The people on the intercom when ordering in the mornings, (the time I typically stop by) are extremely rude. They answer you very abruptly "what do you want, then it's what else, what else, pull forward". I am not sure who is training this team, but the customer experience is extremely off. I want to see a change. This is a great location...read full review