Pollo Tropical
$ • Chicken, Latin American, Fast Food
Hours:
4863 Gate Pkwy, Jacksonville
(904) 646-9707
Take-Out/Delivery Options
Customers' Favorites
Grilled Chicken
Sweet Plantains
Tropichop Bowl
Dipping Sauce
Fried Yuca
Rolls
Pollo Tropical Reviews
The food is just okay, it’s never consistently fresh.The service is okay, the workers always seems frustrated and not wanting to help.For the location you’d expect better service. Who ever is managing this place needs to really look into retraining.
I like Pollo Tropical cause I just like the slightly burn taste of the grilled chicken breast. They probably use liquid smoke on their meat. Either way, I like it, plus it's healthy. I like their mash potatoes cause they are not powder form they got real potato chunks. The corn is OK. Their Mac and cheese suck. But everything else is OK. My only real complaint is that they mix up my order sometimes. But then again every fast food restaurant has that one employee who messes up...read full review
Ratings
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 11PM |
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The worst customer service in the fast food business. I stopped coming for 6+ months because of the last employees. Now the new ones are worse. They don't want you there and mumble/ignore you and give you dirty looks.