Dunkin'

$ • Coffee Shops, Donuts

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About Dunkin' Donuts

Dunkin' offers a mixed experience, with some inconsistencies in availability and service, but generally provides fresh food and friendly employees. Customers have had positive experiences at this particular location, praising the quality of the donuts, coffee, and the team's performance. The staff is described as very kind, with a shout-out to an employee named Tristan who went above and beyond by paying for a customer's order when they forgot their wallet.

However, the experience may vary across different Dunkin' locations. Some customers have noted that by 6 pm, the location was almost out of donuts, despite closing at 9 pm. While the donuts tasted fresh earlier in the day, the coffee station was reported to be in disarray, with the two young employees doing their best but potentially needing more experienced oversight.

Overall, Dunkin' offers a mixed bag, with some standout service and quality, but also some inconsistencies that may impact the customer experience.

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Dunkin' Donuts Reviews

2.4
364 ratings
5
26%
4
6%
3
4%
2
10%
1
54%
Food
3.0
Atmosphere
2.8
Service
2.6

Share your opinion about Dunkin'

The service was great, but unfortunately, the matcha was terrible. It tasted like milk with a tiny amount of matcha—I could barely taste the matcha at all. The drink was also a very pale, light green, which made it obvious that the matcha-to-milk ratio was way off.

If you’re ordering matcha, you expect to actually taste the matcha and get the energy from it. This drink felt like a waste of money.

What’s frustrating is that I’ve ordered matcha...read full review
I went to the Dunkin' Donuts on Lake Mary boulevard and Premera for the first time yesterday. The service was exceptional. The coffee was great, and the place was clean and neat. I plan on going again.
Usually decent service and food. Be careful ordering through Too Good to Go. Ten seconds late and they will not let you in, the food you paid for will be thrown away instead. Every other place I've visited has been far more forgiving.

Read All Reviews(364)

Hours

Monday 4AM - 9PM
Tuesday 4AM - 9PM
Wednesday 4AM - 9PM
Thursday 4AM - 9PM
Friday 4AM - 9PM
Saturday 4AM - 9PM
Sunday 4AM - 9PM
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