McDonald's

Name: McDonald's
Address: 2960 International Pkwy, Lake Mary, Florida, 32746, US
Telephone: (407) 444-5278
Price range: $
Rating: 3.1

$ • Fast Food, Burgers, Coffee Shops

Hours:
2960 International Pkwy, Lake Mary
(407) 444-5278

Menu Order Online

About McDonald's

McDonald's, a renowned fast-food chain, has been a go-to destination for many. While the restaurant is undergoing a remodel, the overall experience has been a mixed bag for some customers.

The fries have been a point of contention, with customers noting that the portions have been skimpy, not living up to the expectations set by the brand's imagery. However, when the fries are cooked correctly, they are praised for their perfect amount of salt.

The double cheeseburger has also faced some challenges, with one customer reporting it as being burnt and overcooked, resulting in a dry and unpalatable experience. Another customer, however, noted that the double cheeseburger was cooked correctly and tasted good, though the presentation could have been better.

The service has been a bright spot, with a friendly and helpful staff member outside the drive-thru window, and a manager named Amber who was able to address a difficult situation with understanding and kindness.

The restaurant's recent conversion to a more kiosk and pickup-focused setup has also been well-received, with quick service and the removal of the self-serve drink station, which was previously a source of mess.

Overall, while McDonald's is navigating through some changes, the restaurant has shown signs of improvement, with better fry portions, improved burger quality, and excellent customer service from the staff, particularly the manager, Lulu, who has been praised for her ability to address and resolve any issues that arise.